Leith Honda

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3940 Capital Hills Drive
Raleigh, NC 27616

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(919) 876-5200
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Reviews
( 172 )
( 10 )
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( 28 )

Best

I had a great experience while shopping for new transportation. My Sales Associate was Marvin Camper and he was very helpful in my search. When I first considered purchasing a new...

Worst

I had to have my back passenger door handle replaced on my Honda Accord. DO NOT ASSUME that Leith Honda will refasten/relatch your child car seats after taking them out, EVEN THOU...

LEITH HONDA / STEVE SOPPA... GREAT!!! 3/18/2011

I HAD A GREAT EXPERIENCE AT LEITH HONDA BUYING MY NEW CAR. STEVE SOPPA WAS VERY HELPFUL IN MAKING IT A PAINLESS PROCESS! ALL PAPERWORK WAS READY WHEN I WENT TO PICK UP MY CAR AND ALL QUESTIONS WERE ANSWERED. THE ODESSEY TOURING ELITE IS A BEAUTIFUL CAR AND I LOOK FORWARD TO MANY YEARS OF SERVICE........ THANKS STEVE!............ D E HARNISCH more

Leith Honda is great 3/12/2011

I went into the dealership wanting to get an appraisal on my tradein and to testdrive the Fit Sport. Jeremy, the internet sales guy, had already given me a quote in email. I wasn't planning on buying a new car today, I was mostly continuing my research, but I knew Leith has a really good reputation. I met Gus Camejo and he was very friendly and nice, and not pushy at all. After my test drive, we went inside to run the numbers. He worked with me on getting more for my tradein than they first quoted me. He was very open and nice to work with. Since I hadn't been planning on buying my new car today, I hadn't brought the title or my checkbook, and Business Manager Danny Feeney was perfectly fine with me bringing them in on Tuesday after work, which was nice too. He was also not pushy, he just gave me all the information I needed and didn't try to sell me anything finance-wise that I didn't want. Overall, my experience with Leith Honda today was a very good one, and I wouldn't hesitate to recommend them to anyone who wants to buy a Honda. Thanks especially to Gus! more

Leith Honda is great 3/12/2011

I went into the dealership wanting to get an appraisal on my tradein and to testdrive the Fit Sport. Jeremy, the internet sales guy, had already given me a quote in email. I wasn't planning on buying a new car today, I was mostly continuing my research, but I knew Leith has a really good reputation. I met Gus Camejo and he was very friendly and nice, and not pushy at all. After my test drive, we went inside to run the numbers. He worked with me on getting more for my tradein than they first quoted me. He was very open and nice to work with. Since I hadn't been planning on buying my new car today, I hadn't brought the title or my checkbook, and Business Manager Danny Feeney was perfectly fine with me bringing them in on Tuesday after work, which was nice too. He was also not pushy, he just gave me all the information I needed and didn't try to sell me anything finance-wise that I didn't want. Overall, my experience with Leith Honda today was a very good one, and I wouldn't hesitate to recommend them to anyone who wants to buy a Honda. Thanks especially to Gus! more

Service Department poor service and follow up 3/11/2011

Went to Leith Honda in Feb '11 for oil change ('09 Honda Accord with 25,000 miles) in preparation for a road trip. Was advised by Ed Vaughn , my service advisor, I needed a new battery (under warranty) and that I would need new brakes on my next service visit (which would be in 5,000 miles). I received my new battery at no charge. Two weeks later (about 500 miles later) I went out of town got off the interstate and heard my brakes making an awful scrubbing noise. I was stuck on the side of the road in a city where I knew no one. I had to get my car towed to a dealership in Charlotte at night. Got new brakes and rotor work done. Next day heard clicking noise from the new brakes, spent 2-3 more hours at a Charlotte dealership to correct thet rotor work from the night before. Got back to Raleigh, call Leith Honda service Manager Chuck to let him no that my service advisor Ed Vaughn, let me leave Leith's ""Certified"" Honda dealership 2 weeks early without advising me I needed brakes done now. Got a callback from Chuck and he basically told me of Ed's glowing past performances at the dealership. He even mentioned that Ed actually does another job at dealership, but he was helping out in the sevice department that night. I think he actually works with financing at the dealership (see other customer's review dated 2-28-11). Was a finance person acting as my service advisor that night? How about not just letting anyone at the dealership act as service advisor if that is not their area of expertise. I received no apology, no I am sorry from Chuck. I could not get Chuck to say that Ed actually said he recommended I get a brake job and I refused the service. Why, because he never recommended I get brakes that night. Ed is an much older gentlemen and maybe he needs to retire(or not fill in as a service advisor) if he does not know when a customer needs BRAKES !!!!! I will never use Leith Honda. Also I found out that Honda Accord 09 has a known problem with their back brakes wearing out too quickly. Yet, they did not do a recall because of class action lawsuit. Thanks, Honda Corp and Leith Honda for letting the consumers know about the brake problem. Thank God, I am safe. \r However, very disappointed with Leith Honda service department and service manager Chuck's response (dismissal of me). I wonder if Chuck and Ed would have had the same attitude if their wife or daughter was stuck on the side of the road in strange city because the dealership decided to use a fill in service advisor. By the way, my1997 Camry averaged about 70,000 miles per brake job. I will buy a Camry (not Leith Toyota) over an Accord anytime. more

Service Department poor service and follow up 3/11/2011

Went to Leith Honda in Feb '11 for oil change ('09 Honda Accord with 25,000 miles) in preparation for a road trip. Was advised by Ed Vaughn , my service advisor, I needed a new battery (under warranty) and that I would need new brakes on my next service visit (which would be in 5,000 miles). I received my new battery at no charge. Two weeks later (about 500 miles later) I went out of town got off the interstate and heard my brakes making an awful scrubbing noise. I was stuck on the side of the road in a city where I knew no one. I had to get my car towed to a dealership in Charlotte at night. Got new brakes and rotor work done. Next day heard clicking noise from the new brakes, spent 2-3 more hours at a Charlotte dealership to correct thet rotor work from the night before. Got back to Raleigh, call Leith Honda service Manager Chuck to let him no that my service advisor Ed Vaughn, let me leave Leith's "Certified" Honda dealership 2 weeks early without advising me I needed brakes done now. Got a callback from Chuck and he basically told me of Ed's glowing past performances at the dealership. He even mentioned that Ed actually does another job at dealership, but he was helping out in the sevice department that night. I think he actually works with financing at the dealership (see other customer's review dated 2-28-11). Was a finance person acting as my service advisor that night? How about not just letting anyone at the dealership act as service advisor if that is not their area of expertise. I received no apology, no I am sorry from Chuck. I could not get Chuck to say that Ed actually said he recommended I get a brake job and I refused the service. Why, because he never recommended I get brakes that night. Ed is an much older gentlemen and maybe he needs to retire(or not fill in as a service advisor) if he does not know when a customer needs BRAKES !!!!! I will never use Leith Honda. Also I found out that Honda Accord 09 has a known problem with their back brakes wearing out too quickly. Yet, they did not do a recall because of class action lawsuit. Thanks, Honda Corp and Leith Honda for letting the consumers know about the brake problem. Thank God, I am safe. more

Great Experience All Around!! 3/5/2011

This was our second Honda purchase within a year from Leith Honda. Both of our experiences were fantastic. Our first purchase with Doug and Jackie went quickly and smoothly. Our second purchase six months later with Brandon Wilson and Danny Feeney was even quicker! Both times we were provided great, thorough service with no complaints! We will be back! Thanks Honda! more

Great Experience All Around!! 3/5/2011

This was our second Honda purchase within a year from Leith Honda. Both of our experiences were fantastic. Our first purchase with Doug and Jackie went quickly and smoothly. Our second purchase six months later with Brandon Wilson and Danny Feeney was even quicker! Both times we were provided great, thorough service with no complaints! We will be back! Thanks Honda! more

Great Servise Kutay Ozgenc 2/28/2011

We had an excellent experience at Leith Honda when we bought our new Honda Fit this week. Kutay Ozgenc greeted me immediately and provided the information that I needed. He was knowledgeable and courteous. We were provided with a good price on the Fit that we wanted. Kutay searched and found the exact car that we wanted. It arrived promptly and Kutay kept us informed at each step. The financial proceedings were handled efficiently by Ed Vaughn with good recommendations for loan and service agreements. We are satisfied with the service afforded us would recommend Leith Honda to our friends. This is my third Honda and I have trusted in and rely on my service manager, David Rolo to take care of my cars. more

Great Servise Kutay Ozgenc 2/28/2011

We had an excellent experience at Leith Honda when we bought our new Honda Fit this week. Kutay Ozgenc greeted me immediately and provided the information that I needed. He was knowledgeable and courteous. We were provided with a good price on the Fit that we wanted. Kutay searched and found the exact car that we wanted. It arrived promptly and Kutay kept us informed at each step. The financial proceedings were handled efficiently by Ed Vaughn with good recommendations for loan and service agreements. We are satisfied with the service afforded us would recommend Leith Honda to our friends. This is my third Honda and I have trusted in and rely on my service manager, David Rolo to take care of my cars. more

Leith Honda 2/27/2011

We went to Leith Honda in Raleigh and our experience was excellent. I am first time car buyer and I chose Honda Accord because of its reputation. I reviewed car on line and requested quotes from two dealers. Jeremy Hyatt at Leith responded within one day and the other dealer two days. We were able to purchase car from Leith that same evening. Nahru Willaims our salesperson was well informed about the vehicle; he explained all many options and patiently answered our questions. We never felt pressured to buy this car or different car on the lot. We had the car simonized and went back next evening to pick it up and Nahru again went over some of car's features and our rights as an owner. Our overall experience with Leith was excellent. Leith quoted us a fair price and we were fortunate to have Nahru as salesperson. We wholeheartedly recommend Leith Honda and Nahru and Jerermy. Thank you.\r \r more

Leith Honda 2/27/2011

We went to Leith Honda in Raleigh and our experience was excellent. I am first time car buyer and I chose Honda Accord because of its reputation. I reviewed car on line and requested quotes from two dealers. Jeremy Hyatt at Leith responded within one day and the other dealer two days. We were able to purchase car from Leith that same evening. Nahru Willaims our salesperson was well informed about the vehicle; he explained all many options and patiently answered our questions. We never felt pressured to buy this car or different car on the lot. We had the car simonized and went back next evening to pick it up and Nahru again went over some of car's features and our rights as an owner. Our overall experience with Leith was excellent. Leith quoted us a fair price and we were fortunate to have Nahru as salesperson. We wholeheartedly recommend Leith Honda and Nahru and Jerermy. Thank you. more

Thanks Kutay Ozgenc! 2/26/2011

Kutay did a great job finding us the car we wanted at a great price. This is our 3rd car from Leith Honda, and that's for a good reason! more

Thanks Kutay Ozgenc! 2/26/2011

Kutay did a great job finding us the car we wanted at a great price. This is our 3rd car from Leith Honda, and that's for a good reason! more

So great service!!!! 2/25/2011

When I first went to Leith Honda, i was so confused for I didn't know whether to buy a new car, a used car, which brand, which model... Kutay Ozgenc was the sales person who helped me through the process and I can't explain how really helpful he was, he really understood what I needed and helped me be satisfied with every part of my purchase. He helped me get a car which I really wanted and with a very suitable payment option. I'm very glad I chose Leith Honda as my dealer and I would really recommend it. more

So great service!!!! 2/25/2011

When I first went to Leith Honda, i was so confused for I didn't know whether to buy a new car, a used car, which brand, which model... Kutay Ozgenc was the sales person who helped me through the process and I can't explain how really helpful he was, he really understood what I needed and helped me be satisfied with every part of my purchase. He helped me get a car which I really wanted and with a very suitable payment option. I'm very glad I chose Leith Honda as my dealer and I would really recommend it. more

Mickel Riddick is the BEST! 2/22/2011

I went to Leith Honda expecting to find a vehicle that suited me and I did! Actually, Mickel helped me and it wasn't easy. I had a very specific list of "criteria" that I wanted in my vehicle. He only showed me the ones that would work for me. I had it narrowed down to two vehicles. He wasn't pushy, nor did he inflict his own personal opinion. I walked out of there with a very nice Nissan Altima with payments right where I wanted them. more

Mickel Riddick is the BEST! 2/22/2011

I went to Leith Honda expecting to find a vehicle that suited me and I did! Actually, Mickel helped me and it wasn't easy. I had a very specific list of ""criteria"" that I wanted in my vehicle. He only showed me the ones that would work for me. I had it narrowed down to two vehicles. He wasn't pushy, nor did he inflict his own personal opinion. I walked out of there with a very nice Nissan Altima with payments right where I wanted them.\r If you are considering which Honda dealer to go to, or even a pre-owned lot, do yourself a favor and go to Leith Honda. It was a very pleasant experience.\r My kids didn't come with me, but if they had of, I know that they would have enjoyed the child's play area. There were children in there playing and having a great time. Excellent idea for parents that hate to take their kids car shopping :) more

Excellent find 2/19/2011

I found a 2010 Odyssey wiuth all the tings I wanted with only 10K miles on it. I worked with TY and he was very up front about everything. He provided views on possible payment options and trade in values. I was'nt planning on buying today, but when we found this vehicle, it happened. They had a great selection and Ty was very courteous. more

Excellent find 2/19/2011

I found a 2010 Odyssey wiuth all the tings I wanted with only 10K miles on it. I worked with TY and he was very up front about everything. He provided views on possible payment options and trade in values. I was'nt planning on buying today, but when we found this vehicle, it happened. They had a great selection and Ty was very courteous. more

The best car buying experience I have ever had 2/18/2011

Yesterday, on our way to golf, my husband and I stopped by Leith Honda to take a look at their new cars. We knew that we wanted to get a new car in a few months. However, after talking with Nahru Williams, we purchased our new car last night. It was because of Mr. Williams that we made the purchase so quickly. He explained every detail and gave us the reasons why we should purchase now rather than later. He walked us through the process and Nahru was wonderful to work with. His knowlege and respect made this ordeal much less challenging. I was also glad that we was easy to understand and that he was able to explain what we were doing and why. Thank you Honda for hiring people like Nahru Williams and having them available to help your customers.\r \r LaRuby Joy more
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Additional information
  • Hours: Sales Mon-Fri: 8:30am - 8:00pm Sat: 9:00am - 7:00pm Sun: Closed Service Mon: 7:30am - 7:00pm Tue-Fri: 7:30am - 9:00pm Sat: 7:30a m- 5:00pm Sun: Closed Parts Mon: 7:30am - 7:00pm Tue-Fri: 7:30am - 9:00pm Sat: 7:30am - 5:00pm Sun: Closed
  • Payments: Master Card, Discover, Visa
  • Neighborhoods: Northeast
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