We recently decided to go towards St. Louis (about 2 1/2 hours) to look for a specific vehicle, as we were having trouble finding one in our area. We first went into St. Louis to another dealership, who did nothing but insult us regarding a pristine trade-in with extremely low mileage. We took their last offer and told them we were going to go to Laura to see if we could beat their price. They were convinced we could not. We then drove to Collinsville, IL to Laura Buick Pontiac GMC. We explained our situation to our salesperson, Ross, and told him we would like to drive a 2015 GMC Acadia Denali. We drove the vehicle, while they drove mine, returned to the dealership, and told Ross what it would take in order for us to trade. Within 5 minutes we had made a deal. Never in my life has buying a new car been so hassle free. It did take some time to get all the paperwork completed, however they were extremely busy. They sold so many vehicles that day that there were 5 vehicles being cleaned up for delivery at the same time. Our salesman took it upon himself to go back and help the detailers get our new car cleaned up and ready for us to leave. That's going above and beyond. Thanks Ross, we love the new car!
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