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Landmark Dodge Chrysler Jeep Ram

id: 27489777
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1900 S Noland Rd
Independence, MO 64055

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(816) 912-0623
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Reviews
( 53 )
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( 13 )

Best

My wife and I recently went to this dealership to look at a particular car and when we got there, it had already been sold. Since we were already there, we looked at other vehicl...

Worst

I purchased a used 2004 Dodge Ram from Landmark on 10.20.09 with a lot of hassle from the sales staff due to the ridiculous price. We went back and forth and agreed on a walk out ...

STAY AWAY 12/15/2013

We purchased a truck from Landmark about two months ago and found them to be fast talking and extremely sly at selling cars. The first red flair that went up was when the finance guy wanted me to sign the back page of the contract prior to reviewing the 1st page. When I stopped it and looked at the front page I noticed the selling price was almost $5000 more than the Internet price. When I questioned it, the finance guy, called in someone else to explain to me why that was like that; I thought I understood, but it didn't make sense the longer I thought about it. I called the dealership and had another person explain it to me, and then I understood. What they didn't tell me was the contract DID NOT include the sales tax. I went to the tag office today and they want to charge me over $4,000 to tag the truck. They should have informed me that the taxes weren't included and that I'd have to pay when tagging, but they didn't. I believe they tried to keep in the monthly payment range I wanted (even though it ended up being $150 more) and neglected to tell me about the taxes so it wouldn't be included in the financing and put me way over my price range. ?? The one thing I didn't mention is their ability to scam you into buying the Life Insurance; here's the story. ??After I purchased the truck I discovered they lied to me regarding the purchasing of Disability and Life Insurance. I wanted to purchase disability only, and was told the life insurance goes "hand in hand" with the disability; not true! I called he insurance company and asked them if it was necessary and they said no. I called the dealership back and they stuck to their story; go figure. I turned them into the Missouri State Insurance Commission and I received my response today. The dealership said I wanted the insurance; I'm already highly covered, so that's not true. The insurance company was nice to cancel the policy, and put the money back on my loan. You're taking your chances going into this dealership. STAY AWAY!!!!! more

people are pleasant and helpful 2/11/2011

people are pleasant and helpful, work done on time more

I will always come here 2/9/2011

I will always come here to have my car serviced,you do an excellent job more

Had a oil change... 2/9/2011

Had a oil change...was very quick...great service more

Amazing!!! 2/3/2011

Amazing!!!You have the best service I have ever encountered. more

Everyone was helpful and Courteous 2/2/2011

It was good. You serviced an air conditioning problem in my minivan. Everyone was helpful and Courteous. more

A very pleasant experience 2/1/2011

A very pleasant experience. Everyone is so nice and eager to please the customer it makes the visit pleasant. Keep up the good work. more

reccommend the people I care about to Landmark Dodge 1/28/2011

I actually work at McCarthy Blue Springs Nissan, I was trying to purchase a car (i wont mention many details to remain anonymous to my place of work.) But anyways, I was buying a car from my used car department at Mccarthy. I found the same car at Landmark and called over to see what kinda deal i may be able to get. I bought it there, same year, LESS miles and the same trim level/equipment. It has been perfect from front to back and I will actually reccommend the people I care about to Landmark Dodge Used Car dept. more

Professional 1/26/2011

Professional, solicitous, and very good all the way around. more

Impressed 12/9/2010

We are from the SW part of Kansas and we impressed with not only the quantity of cars to choose from but also the service we received throughout the transaction. more

Good 12/6/2010

My visits have always been good. I like being able to walk in to the service department. more

Could not please me more 12/3/2010

Your staff could not please me more than they did, prompt, efficient and friendly. more

We were very happy with your service. 11/29/2010

We were very happy with your service. more

Very good 11/19/2010

Very good didn't have to wait all morning to get my car back. Quick and efficient. more

Great 11/11/2010

Level of communication between the service advisor and myself was great during my warranty work being done. more

Keep up the great work! 11/8/2010

We have bought 3 vehicles from Landmark Dodge in the last several years. We are very pleased with the service/care we receive every time we walk through the doors. Keep up the great work!! more

Very helpful 11/5/2010

The guy at the parts counter was very helpful and thought nothing about the fact i didn't know the name of the part but could tell him what it looked like and where it was located. He was able to know what i needed by telling him that information. Thank you. more

Keep up the good work 11/2/2010

A very pleasant experience. Everyone is so nice and eager to please the customer it makes the visit pleasant. Keep up the good work. more

100% satisfied 10/28/2010

As always I have been and continue to be 100% satisfied with the service I receive from Landmark Chrysler/Dodge. Service is quick, efficient and priced right. I will continue to have my cars serviced at Landmark. more

Respectful 9/30/2010

Everyone was very helpful and courteous. The only negative was that when my car was returned from the service area there was grease on the seat belt connector which transferred to my clothing and grease on the inside of the passenger door. This is a first, so hopefully, it will be remedied. I do appreciate the respectful way of all the folks there. Thanks! more
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