I had originally planned to go with another company to carpet and tile my 1700 sf house, but after poor customer service, the inability to take samples home, and lack of followup there, I ended up at Landers for a try. I had a very limited budget, and John really worked with me to fit both the tile and the carpet I needed into a price range I could handle---and within the timeframe I needed around other remodeling work being done and other deadlines. I was only going to be able to afford either tile or carpet (in something I liked) with the other company, but got much better quality, pricing, and awesome customer service from Landers. I was able to take all the time I needed with samples through the selection process, and I found John's refreshing honesty, patience, and knowledge of the industry with all of my very detailed research and questions extremely accommodating. I do a LOT of research and ask a LOT of questions. In addition, and since we know that the best laid plans some
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