By far the worst rental experience we have ever had. We will never again use Land Trek, but it's unfortunate as there are some good people who work there. Jackie on the other hand is incredibly hostile.
After moving in, we experienced nothing but problems. After a major flood from a burst pipe, one of the bedrooms was unlivable for 3 weeks as the entire room and walls had to be redone. Mold experts found extensive mold from previous floods, before we moved in. Compensation was promised (and then refused) for multiple unlivable rooms, and added electricity costs due to large fans and dehumidifiers running 24/7.
2nd flood was a 30,000 gallon underslab leak that happened while we were gone. It took well over a week to get a contractor, and another week to re-plumb the line feeding the upstairs. No compensation offered for major water bill from ruptured pipe.
We were charged for major carpets stains and dirty walls / pinholes in walls when we moved out, however we brought these to their attention upon our move-in inspection. They later denied. We were charged close to $1,000.
This is on top of the constant problems with water pressure, major electrical code violations, extensive mold issues, etc.
This is just the stuff I could think of off the top of my head, all the while Jackie being incredibly hostile. Hope your experience is better than ours.
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