I was looking for window tinting for my car, and Lam's was in town. My boss called for me to get a quote and specifically described my vehicle. She told me what they quoted her, and it sounded like a very good deal, so I called to see how long it would take and also to verify the quote. I described my car to a T, and they quoted me the same price they had given my boss and said that it would take about an hour and a half. So we drove over there, and spoke with the owner's wife. She came out, looked at my car and said, ""No problem!"". About 45 minutes later, I get a phone call at work saying,""Sorry, we didn't know that it was a wagon, so it will be $120.00 more."". I was FURIOUS!! Considering that 2 people had called and gotten the same quote. They then argued with me saying I wasn't specific enough with the description of my car, which was total crap.We agreed on a price(stupid me), and I just told them to go ahead.
After 4 days, I rolled down my driver's side window, and it completely tore! I called them immediately, and they said to just bring it in and they would take care of it. So again I am driving out there to drop off my car, and when they see it, they say,""Oh, I remember this, it was our fault and we will take care of it"". Why hadn't I learned my lesson?!?
They say once again it will take an hour, so an hour and a half later, I call and then they tell me that it had nothing to do with their tint, it was my door's fault... SERIOUSLY??? So they will have to charge me $45.00 to take off the old and put on new tint. I let them know that it was total BS, and said I wasn't going to pay it! They were extremely rude and just to get my car out of there I agreed to give them $15.00. Once again, stupidity on my part.
Once I get into my car, I realize that they have changed my radio station to an obscene channel and it was BLARING, on top of the driver side mirror had been pushed away from the car(so automatically the driver will roll down the window to fix it and ruin the crap tint job). Talk about childish! Plus the new tint job on that window looks like crap!
As an earlier review said, I would not send my worst enemy to LAM'S ""MORON""SPORTS!!!
Edit - Delete
more