Lake Pointe Medical Center

My dad has several chronic illnesses.......he has been unhappy with the care he has received....some of the nurses seem ok. Just recently the first of Feb ....the hospital has it on record and I also informed them the night he was admitted that they would need to contact one of his daughter's. The day they released him myself and my sister were at work. It was cold and raining. The nurse contacted his granddaughter and said they were sending him home in a taxi did he have a way to get into the house. They did not call or leave a message with either daughter. The granddaughter left work to pick him up....the nurse did not give an option. It wa pick him up or we send him home. As his primary contact person and daughter I contacted hospital admin......and was informed it was a courtesy they offered. When his granddaughter spoke to them....it sounded forced not a courtesy. The admin had it in her hospital he would not have a way home until one of the daughters got off from work. more

I was there on 10-31-06 to 11-01-06 I went thorough the emergency room I was treated with the best care and the most kindness I ever had in my 63 years of life more

I have been there for 2 emergencies now, and after recent renovations, they are in pretty good shape. The staff is friendly, the facility is modern, and the wait time was relatively short (try almost 2 days at the Dallas county hospital - not kidding). I wouldn't hesitate to return there for any emergency. My only concern is, that being a smaller facility, they might not have all the necessary equipment or right technique for certain occurances. So far, though, we've been pleased. more