We tried to have dinner here last night....terrible experience. We asked for a table for 5, and were told that the wait was to be 10-15 minutes, as there were kind of busy, we stood right outside, waiting, and noticed that the hostess came out side calling other guests to their table. About 10 minutes later, I walked in and asked how much longer, the hostess gave me a weird look, and I saw that our name had been crossed off the list, and then replaced, she said well I called your name, I said, we've been waiting right outside, you never came out to call us. She said sorry and that she would seat us right away....She came out and asked if we wanted a booth with a chair on the end, I said no, that we would rather have a larger booth, or a table. She said that we would have to wait...we waited, she sat a party of 6, then a party of 7 that both arrived after us....I was getting rather iritated, and was told by another server that the hostess said that we had been called, but ignored her, I explained that she never called us...and this was getting ridiculous. 45 minutes after arriving, that sat us at a booth that was way too small for 5 people, so we decided to go somewhere else. I went to complain to the manager and all he said was sorry. What terrible customer service.
Cons: They made a mistake, and then made us wait, service was terrible!!!!!!
more