L & L Hawaiian BBQ

Worst experience at the NYC midtown location. After taking 2 nibbles of the Chicken Katsu advertised as ""Best Chicken Katsu"" on their menu, I determined it was undercooked, fatty, tendony, fried at too low a temperature...slimy...and all around inedible. I politely told the cashier that I didn't care for the meal and would appreciate a refund. She called the owner who told me that I had bought it, it had already cost him money, and if I was a ""gentleman"" I would accept that fact. I pointed out that it was ill-prepared and I could not eat it, and he flat out refused to give me a refund...nor did he offer to prepare something different. Ok. What can you do. Just dont go there! more

This place is predominately take-out but they have seating for about 20 customers. The food is ordered at the counter and their orders run about $7-8 but some daily specials are about $5 and you can order mini serviings (1 scoop of rice instead of 2, 1 scoop of macaroni) w/your entree. They have pork lau lau (tasty, sometimes dry), kaluha pig, chicken katsu (good), BBQ beef/chicken, haupia - 99 cents for a sm cup, spam misubi, seafood/beef platter. $2. 4 plate servings will run about $28. The mac has a nice flavor but not for those who dislke the large amt of mayonnaise used. I really enjoy eating here when I want Hawaiin food, but feel very thirsty a few hours later. Pros: easy parking, large portions, kid friendly Cons: too many styrofoams, can be salty more