Koeppel Ford

Did some shopping around online, and initially didn't come in here because of some older reviews online, even though it was the closest store to me. Went to Jersey because of a lower price, but they tried to do a ""bait and switch"" and so we left and decided to bite the bullet and come here, and.... had a great experience. Really great. The manager, Sifle, showed my wife and I the car personally and after just a few minutes of back and forth he gave us the same deal the store in Jersey had initially agreed to (which still makes it the lowest price we had gotten), and had Javier do our paperwork and finish going over the car. It took a few hours to get everything done and leave, and sure it could have been a little faster, but everything was explained in full and that's what we wanted from this experience.\r \r I have to assume they read some of their older reviews and decided to implement a host of changes, because this really was one of the best buying experiences we've ever had more

Avoid this dealership. The manager, named Saiful, is dishonest, unethical, and disrespectful to customers. After promising a certain price, he changed his mind at the last minute. The experience of buying a car (which took 8.5 hours) was inefficient, painful, and, in the end, a bad deal. Really, go elsewhere for your Mazda. This place is not worth the hassle. more

I have purchased 2 mazda 3's from Koeppel Mazda and my experience has been fantastic! I was helped by Francisco on both occasions and not only did he know everything about the car but was understanding to my situation and got me the most car for my money, all with a smile. The service department is also great and has been for the 4+ yrs I have been a customer. They always explain to me what services are performed and don't push bogus maintenance like some other shops. In summary, get your Mazda @ Koppel! You will be happy you did. more

I have purchased 2 mazda 3's from Koeppel Mazda and my experience has been fantastic! I was helped by Francisco on both occasions and not only did he know everything about the car but was understanding to my situation and got me the most car for my money, all with a smile. Pros: null Cons: null more