Kidsmile Inc

My 4yr niece was supposed to have surgery to extract the two front teeth. How ever her mom was pressured by her grandparents who are old school said that this type of surgery on a 4yr old was not necessary & dangerous because of the anesthesia & deaths that they have read of children dying & because her teeth will fall out soon. The grandparents didn't know that the surgery would be done at a hospital not the office.So the appt for the surgery was cancelled the day before & a secretary said that they will no longer see the child again. Grandparents were convinced that the surgery needed to be done or the child cannot go to school. So I will call to attempt to make an appt for my little niece & hope they can get her in. It's stupid to have to drive to Ceveland or Sandusky for this. How can a business refuse to reschedule an appt just because of a cancellation & misinformation with the grandparents. more

I really appreciate how the staff are always willing to help whenever me and my daughter are in the office. more

It is always a pleasure working with the staff at Kidsmile Inc. The office is wonderful and filled with professional and friendly staff. more

I just called the office since my daughter is complaing of pain on her right side when i looked in her mouth i saw a black spot between 2 of her teeth. The girl who answered the phone said she would check with the dentist and will call me back. I received a prompt call right back with instructions they will put me on a waiting list if they don't have any appts i will have to wait till my appt 1 month away. She said that is the best they can do since it summer and they are very busy. Next time i will inform her not to have a dental emergence in the summer. Thanks i tell my 5 year old that is the best they can do for her. more

The whole staff was very nice! They didn't scare my daughter at all, and they explained everything very nicely for the both of us. more