Ive been going to kiddie kandids for almost four years. Before Walmart bought out the company in 2010 it was wonderful. Since then each time ive gone its just gotten progressively worse. When the re-opened i learned that while they used to print on site they now send away your photos and it takes a minimum of 2 weeks for them to come back sometimes more. They have an option to print them there but its an extra $7 plus the price of the sheet which is about $10. The quality is about the same if you had made copies at CVS so i personally dont understand why its so expensive all of a sudden. That not even the biggest issue,
This last time when i went on 8/20/11 was the last straw. There were 2 girls there 1 is great the other could not have been lazier if she tried. The shoot itself was mediocre honestly. I did end up purchasing about 8-10 sheets and an image CD. They are supposed to give a paper with a session id and password so you can look at your session online when you get home. Big surprise i did not get one. Its now been 9 days and I've been calling and emailing corporate and big shock nothng. They keep telling me they will send me an email but i havent gotten a thing....yet.
The number they have all over the internet for the studio is an old number that has been disconnected. You have to call babies r us and they give you the new one. Even that is useless because they never answer.
The CD i bought, which by the way is ridiculously over priced, was BLANK!!! Something that costs like $85 should never be blank.
I dont think someone could pay me to return there because im afraid that it will get worse. Picture innovations on rte. 1 is sooo much better.
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