Kfs Roofing

KFS recently replaced my roof. I had several other estimates but Steve was by far the most professional and informative contractor that I spoke with. Steve addressed the low slope area I had on my roof that none of the other contractors even mentioned to me. The crew came out the following week and did every thing Steve promised. Excellent company and I will definitely be referring KFS to any one I know who needs any kind of roof work. Kevin - Keller, TX. more

HONESTY AND INTEGRITY\r \r Honesty and integrity are almost impossible to find these days. I give KFS 10 stars just based on that factor alone. \r \r I had some repairs needed on my roof a few months ago and a friend of mine recommended KFS. I am an older woman and it can be scary to have strangers come to your house. This polite young man, Mr. Jay showed up and just talking to him a few minutes made me feel at ease. He patiently explained thoroughly what the problem was with my roof. He didn't try to overcharge me or make me buy something I didn't need. Infact he had to come back several times to my house due to incliment weather and everytime he was just as nice as the first time he came over. KFS probably lost money having to make so many trips but that just showed me their dedication to their customers. I know if I ever have any roof problems or questions I can count on this company. \r \r I trust KFS whole heartedly and highly recommend that you use them for all of your roofing needs!!!\r \r Mary\r \r \r \r \r \r \r \r \r more

Our roof needed fixed from hail damage. We did not trust the drive-by-roofing company (who turned out to be in business for 1 yr) even though they got this ball rolling. Our ins. co. said use whomever, so we did research and went with KFS (long time in business and sterling BBB record, plus they could help me on some attic vent/insulation issues). From start the estimator Kenny Mantooth was extremely nice, friendly, and helpful. The initial price from KFS was scary, especially since my ins. co. had already been out here when I wasn't home (my wife may have told them to go ahead and look) so I had no roofer to point out total damages /areas /measurements which Texas law allows. Anyway KFS worked it out with my ins. From then on it went fast, Kenny let my wife pick out the shingle color and the roof and gutters were done within the next week. Just a few bumps and these are probably not issues to most people, and some were resolved right away. No ridge vents put on with roof shingles. What? We had discussed it (a big reason I chose KFS, to increase vent/insulation of attic) during initial visit with Kenny. But it got left off the work order/ or contract when roofing crew got started. I called Kenny about the missing ridge vents the next day upon looking at my roof and noticing their non-presence. He had it resolved the next day. And at no charge to top it off!! Well, anytime I don't have to pay for something, I must say THANKS. Cleanup was probably 99%, just a misplaced garden hose and a couple shingle scraps left in yard. Rain sensor was left in yard by gutter-man. Kenny himself put it on for me when I found it. What a nice guy! One issue still is the shed in backyard was not done. Kenny said it should be accounted for on initial visit when listing thing ins. co. forgot to account for. Now I feel bad for noticing it, it seems like a lot work on everybody's part to resolve (ins co rebilling, KFS doing...). If resolved I promise to update or re-post a review here. Payment was a big hassle. Because of the work being done on a holiday week, (i.e. shortened work week) KFS was in a hurry to get payment in from us, and we were reluctant to pay until everything was done (gutters were not done yet). It all got done on a Thursday, and payment was made late Thursday, and me and my wife wished we had known this sort of issue would arise and we would have asked them to do the roof on a different week (that had a full 5 days to complete work, minor adjustments/fixes and get payment). As a final note, today the owner came by with Kenny M. to give me an estimate on insulation. Which I had wanted quoted at same time as roof quote so i could put it all together as one bill so my wife would be more willing to pay for it. As it stands now I have to convince her to pay even more money on something she views as not necessary now at this moment. Anyway, frustrations of a married man aside. The owner Kenneth Farmer is just as nice as all those in his employ. I do hope to do business again soon. Overall a very stand-up, honest company. I am pleased by their services. Pros: professional, courteous, fast Cons: a dropped detail more

I did my homework first on the BBB Accredited website.\r I looked for local companies with A+ ratings, had been in business for some time, had zero customer complaints, and had a website.\r \r There were a handful out there and I had them all provide estimates. All the bids were within a few hundred dollars of each other. KFS won my bid for a few reasons:\r \r 1. They went to bat with the insurance company on my behalf. I didn't have to ask. When I spoke to the other roofing contractors about why they didn't get my bid, their response was ""we could have done that"". The point is, why do I have to ask?\r \r 2. The contract was contingent on successful negotiation with the insurance company. While it didn't turn out in my favor with the insurance, the extra effort KFS took told me they were someone I wanted to work with.\r \r 3. I had some pretty nasty roof damage, and before I had agreed to any contract signing, they had someone out covering my roof to avoid further damage.\r \r 4. They always answered the telephone. There was no leaving of messages once.\r \r The roofing materials arrived 1 day before the roofing TEAM did. There was no week or two wait with several pallets in my drive or on my lawn. When I say team, there had to be 6 or 7 guys knocking out my roof. Everything was stripped, re-roofed, and completely cleaned up in less than a day.\r \r I would highly recommend this company for anyone looking for a roofing contractor. They did an awesome, awesome job. more

This is an excellent company! The estimator, Kenny Mantooth, was very nice, did not mind explaininng things to me, and did not treat me like a dense female. He is open, honest, and VERY helpful. He explained the different types of roofing materials, cost difference, and did not try to change my opinion of what I wanted. He dealt with the insurance and all, took the worries away. Then the crew showed up to do the job as scheduled. ON TIME!!!! They are an extremely polite, yet businesslike, group of young men. Very efficient in their jobs. I stayed outside and watched them operate like an extremely well oiled machine. The roof is BEAUTIFUL. I still can not believe their efficiency. They kept the mess during the job to a minimum, and cleaned up afterwards extremely well. No need to worry about new tires!!! Extra bonus there if you ask me. I am more than willing to give anyone a personal statement about my experience with this company, Just call and Kenny can give you my cell number. I'll even tell you where you can see the new roof. Can you tell I'm proud of it? Thanks Guys!!! Pros: helpful, polite, efficient, professional. EXCELLENT COMPANY!! More expensive, but well worth it. Cons: wish i hadn't wasted my time with other companies getting bids!!! more

I'm a former client of KFS Roofing. I had my roof replaced due to hail damage. There is no one else I would recommend. They provided me with a great product & service. They were very attentive to my needs, concerns & questions. They didn't ask for any money down. In fact, they waited until my insurance paid me before I could pay them! They even worked with me on the price so I am out as little as possible on my deductable. I have not known any roofer that does those things! They are totally trustworthy. Pros: fast, reliable, trustworthy more