Ken-Ton Open Mri

I hate MRI's - but then again I don't know anyone who likes them. I have a panic disorder & am slightly fearful of enclosed places - the open MRI was so much better! The staff was wonderful - very pleasant & helpful. I couldn't be happier with my choice! If you have to have an MRI I would recommend Ken Ton MRI - you won't be disappointed! more

This isn't my 1st time at Ken Ton open MRI. I am the first person to say no way to MRI's because of the close space. But, Ken-Ton MRI is an open MRI facility. I am VERY picky about who and what's being done to me. The team here was super! They met me within 2 minutes, helped me fill out the forms. We laughed while doing the forms because they remembered me from my previous time there. So that goes to show you (me) 1 thing at least..If you treat them well, they'll remember you as a good patient and pleasant to assist. You can't go into these places no matter how nervous you are all geared up with stress. It only makes their jobs harder. This time around I had to have a little extra assist because of my injury to my neck. The MRI tech took the time to locate something that would elevate my neck and was always checking on me during the MRI. On my previous MRI, I was so terriffied that I had to have my husband in there with me to hold my hand as I was at that stress level of panic attack. They were so understanding and sympathetic to my feelings and needs. I HIGHLY recommend this company if you need and MRI and do not like closed ones (who does right!) then go to Ken-Ton MRI on Elmwood Avenue...and tell them Andrew sent ya! Thanks, Andrew Abell-Michaels Tonawanda, NY more

My first experience with Ken Ton was waiting for 45 minutes in the waiting room to be told, "Oh, because of the snow the tech won't be in, didn't anyone tell you?" \r Second experience, today (Tuesday) I was scheduled for an ultrasound at 9:00. Made the appointment two months ago, took the day off from work, made other appointments for the rest of the day. I was left a voice mail on my home phone late Friday afternoon, "we're sorry, there was a problem, we've rescheduled your appointment for 11:00". I already have an 11:00 for today thank you. Killer is, this was a holiday weekend, can't even contact them until today! Why didn't they use my work number? It is listed on their patient profile. I'm going in at 9:00, I'll let you know the rest of the story.! more

While going in for a MRI isn't a fun occaision the 'open' MRI that is done at this facility alleviates a lot of the unpleasantness associated with a traditional MRI. If you're claustrophibic, as my brother (who is the one who needs regular MRIs) is, this is a huge benefit. The staff and facility at Ken-Ton Open MRI are solid. We initially had some issues with his insurance provider bing willing to cover an MRI here, but with some effort on our part this was worked out. Still, it's something you should check in to so you don't end up with a bill. Scheduling can be a problem at times, and we've had to wait for what seemed like an overly long period at times. If you can't deal with the enclosed nature of a traditional MRI, than this is a good option to consider, provided you can get your insurer to cover it. PROS: No need for the enclsoure required for a traditional MRI CONS: Potential Insurance coverage issues more