I had an appointment during the week from an evening slot of 2-6 PM. I took the day off and waited for my appointment. I was told by the technician that they would call an hour ahead before arriving. I waited all day with my phone on me until 7:45 PM. I called the technician and he said they didn't come because I didn't return their calls. I explained to him that they never called. He got verbally aggressive and told me that he had called 3 times and left messages. I can tell you for a fact that he did not call once as I had my phone on me all day and had no problems receiving other calls. The man was very rude, verbally aggressive and lied about calling when the fact is, he just didn't show up. I highly discourage you from using this company. I can't imagine this man coming into my home, working on my AC (that is, if he even showed up) and having an actual problem or dispute over service or money. DO NOT CALL THIS COMPANY!!!
Cons: Rude, Verbally Aggressive, A No Show and a Liar
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