Kempf Gun Shop

Well, after giving them the benefit of the doubt multiple times, I will never do business with them again! Nor will anyone that I know! They couldn't be more rude, or disinterested in their customers! They clearly have no real knowledge of firearms, nor do they care to. I even called ahead this time, to ensure that I wasn't wasting my time. They let me drive all the way there, and of course, didn't want to help me! The shop is also filthy and wreaks of cat! Take the time to drive a little over to Mishawaka, or even Valparaiso, you will be much better off! more

The service whenever I have been there has been good to me. They have helped me on several gun related items. Their prices have been less for their firearms then any of the big box stores. If they dont have it they will order it. I have bought at least 12 firearms from them over the years. If you go in there and act like a window licker they will treat you like one. more

Brought my gun into the store to buy a holster, and I got interrogated about why I didn't buy the gun from him! The guy is a nut, and was very rude to me! I ended up walking out on him, he was just absolutely mean and insulting to me! Overpriced too! Go to BIG R if you want a good deal and nice people! more

I live in Texas but have visited Kempf's each time we have gone to Michigan City to visit relatives over the years. Until last time, I thought Kempf was just one of those quiet and "hard to get to know" types. Last time I was in there I found out what a bona fide, Grade A jerk he is. I'll never darken his doorway again. more

If I could put 0 stars, I would! I have a business and sell a specific product. I contacted them via email because they had listed on GunBroker to contact them with dealer inquiries. So I emailed them, as I have many other dealers, to see if they were interested in selling our product since we are nationwide, with lots of dealers and they could double their profit off of our product! I cited gunbroker and gave them our website, then added that we were also listed in Shotgun News to show them that we are a legitimate business. They then wrote an email back saying simply "If you advertise in S***(insert profanity here instead of shot)gun News, that's enough for me. NOT interested." Was that necessary? Because of who one of our advertisers are, you're not even going to consider our offer? And you respond with a completely unprofessional, vulgar, and rude email with profanity? That's definitely awesome customer service and very professional to say the least! (---sarcasm). A simple "no thanks, I'm not interested" or no response at all for that matter, would have sufficed. Instead, they went out of their way to email me back and belittle me and my business! If that's how they treat people, and judging by everybody else's reviews it is, then I wouldn't set foot in their store or buy anything from them if my life depended on it! A little advice to the owners; if you don't like people, don't work in customer service! more

I should have listened to the reviews on here. I went anyways. Wow what a mistake! How can anyone treat their customers like garbage? They don't even acknowledge you when you walk in to the counter. I was looking for a handgun, and I wasn't sure what to get. The old guy kept saying "why are you looking for a gun if you don't know what one to get?" I pretty much just walked out on him since he was really snobby. Even my father told me he has been like this years and years ago. Don't go here! more

I seriously wish I could give this place 0 stars. The old decrepit guy in here is a complete nunce. Not only will he belittle every question you have, he will laugh at you as well. Sorry I am not an expert, that's why I came here, to ask a few questions from someone that may have some experience. Apparently that is too much to ask and you can't expect the slightest bit of help. He has a snide remark for everything you say. Please don't shop here, they do not deserve anyones money. more

Good: The cat roaming the store seemed friendly enough. Other than that, there wasn't much else to like.. Bad: I walked into a store packed to the brink with useless knick-knacks, and trivial novelties. I struggled past the packed and cluttered isles, and made my way two the front counter only to meet two unpleasent women, who treated me as if I were a criminal. Then, a few minutes later, I had the misfortune of meeting a miserable old geezer, who I assume to be the owner. I was ridiculed, disrespected, and belittled in every aspect of the conversation. I just could not leave quickly enough.. Improvements: There is too much to be done for this to be an acceptable store. Letting it sink to the major retailors would be the best thing for this shop.. Other: Save yourself the time, trouble, and greif; Don't shop here. Interestingly enough, The Big R was selling a Ruger S9 for lower than the cost of a used one at Kempf. Listen to the other reviews, or at least don't take it personally when the bitter old man tries to destroy you, your interest in guns, and your wallet.. more

Kempf treasts customers so bad you expect somone to jump out and say "suprise" like you are on candid camera. I am a New Baffalo Gun Club member, avid shooter and reloader I have met only one person that has been treated decently there. Kempf, truley could not be a more unpleasant person. I would give up the sport rather than buy from him. If he were to see this review I would expect him to be happy. His goal must be to make peolpe leave questioning their self worth rather than leave with a smile and a new gun. Maybe Obama pays him to do this so fewer people will buy guns? I have heard he sells a lot of bulk reloading product. I can only assume it is to people he has never had to talk to him. If you are new to the sport, do yourself a favor and go to LaPorte or Valpo. There a good stores with friendly knowledgeable people to help you. I have spent $10,000 on guns and ammo since living in M.C. I'm talking Kimber, Brownings and Benellis. Not a cent in Kempf"s. One star is too high. Cannot give negative stars. more

one star is too much!! i like to give to give my business to the smaller local guys as they have a tough time against the big box sporting goods stores, BUT i have dropped $500 in the last 1 year and have I been treated like goat dung every time i have gone in! I AM DONE! Why does anybody patronize this clown? more

After reading most of the reviews so far, I'm amazed. I have received the best customer service from Kempf Gun shop. I have bought all my reloading presses and supplies from Sue Kempf. Competative prices and quick and reasonable shipping. Don't pay any attention to the negative reviews, probably the same old crabby guy leaving multiple reviews. Give Sue a call and I can assure you that you will be treated with the best customer service. Thank you Sue, you deserve this review. more

I rate Kempf with no stars - but it would not let me. I hate giving him one star - just not fair. Absolutely terrible place to shop. Only go if desperate and want to be treated like trash. more

My mother-in-law bought me a 12ga one Christmas from there. Never shot it. It stayed in my closet immaculately clean. Went to hunt with it a couple months later, and it wouldn't fire. There was a problem with the firing pin. Took it back to Kempf and he swore up and down he didn't sell defective guns. I have since purchased about $4000 worth of guns. Not a penny of which was at Kempf's. more

Couldn't agree with other review more! I wish there was less than a 1 star to give. Kempf is an arrogant old poop that acts irritated if you ask a simple question and makes you feel like an idiot for asking. They actually say "We are dedicated to giving our customers the best prices and service combined." on their website, HA! I wouldn't buy a squirt gun from this guy. Anybody that spends money there must belong to his cult or something, because he doesn't deserve your hard earn dollar! Forget Blythes, too expensive. Go to Midwest in South Bend. Courteous, professional and VERY reasonable. Well worth the drive! more

I only shop there when in a bind. Go in knowing you will treated like garbage. more

Too bad thier customer service is the worst in the world! UGGGGG! Old man Kempf is the crustiest, least friendly person I've ever met. His daughter is a close second. I only used to go there when I needed to and now refuse to go there anymore. Ever go to a store and you feel like the owners are doing you a favor by selling you something? That is the EXACT feeling you get when going to Kempfs. They also make you feel stupid if you don't have the knowledge of a gun smith. I'm amazed they've lasted for so long. I suppose if you're a gun nut or belong to the same antique gun shooting club they might be tolerable but to the average Joe, they are down-right RUDE. They're actually famous for being rude and having ZERO customer service. One time I brought a very rare Browning competition pistol in there and wanted to see what they would buy it for. Old man Kempf told me it was worth about 500 bucks and he'd give me 300 for it. The gun is actually worth over $3,000 and he knew it. So not only does thier customer service STINK, they are liars and swindlers as well. I brought the exact same gun to Blythes in Valpo and they told me the real value and did a nice job cleaning it. Unless you're in a bind I would highly reccomend staying away from this place. I go to Blythes even though it's 25 miles away. more