Kelley Brothers Tire & Auto

Not So Great. My son's car broke down so I called this company based on the reviews to get a quote to have a starter replaced. I was quoted $200.00 by Kevin. I had his car towed to their shop to have the work done. The actual charge was $362.00 for the starter replacement. They also told me that his fan belt need replacing and would cost $100.00. I agreed to that. My son picked up the car and drove less than 20 miles up Grand Father Mountain and the belt comes off leaving him and his girlfriend stranded in a desolate place without phone service. It had never come off before they touched it. I called this company back to tell them. They put me through to the guy that did the work. He offered no help and only argued with me and then slammed the phone in my ear. They also charged me $15.00 to replace a vacuum tube only to find that is wasn't replaced either. Never again. more

Although the repair is still not complete it is not for lack of effort. Every effort, from what I could see, has been made and continues to be made to get the truck back in running order. I feel lucky the breakdown occurred in front of their shop and I am confident the final result will be a long lasting if not permenant fix at a reasonable price. All the staff were courteous, knowledgable and professional. Boone was hospitable as well! Mike Cowan Greensboro, NC more

Recieved an oil change where they neglected to put oil cap back on, and soaking engine in oil. Almost caused my motor to blow. May still be further damage after we go get it checked out. AVOID AT ALL COST! more

I've used Kelley Brothers three times and have never been disappointed. Their prices are fair and their service is friendly and expedient. Very much recommended over any other tire or auto service I've ever dealt with. more

used this service in the past for another vehicle and always satisfied. Now with new vehicle, and had balancing problems from other dealers. Rebalanced here, and better, but still with excess vibration. Will return for rebalancing, but have always had past service performance above average, and always courteous. Cons: difficult to find unless you have been there and thus know where it is. more