Keller Ford Lincoln

Bought a used Nissan PU truck here at Valley Ford. There were a few items that needed repair. The salesman David said he would make sure they were taken care of, which he never did! After purchasing the vehicle I tried contacting him to get the repairs done, he never responded to my request. DO NOT buy a vehicle here. Place lacks integrity! more

My husband and I went shopping for vehicles on a Saturday afternoon. We stopped at a few dealerships and they either didn't have what we were lookling for or had annoying salespeople. Valley Ford Lincoln had what we were looking for plus a helpful, respectful, and informative sales team! No pressure and class through and through. My husband and I were flabbergasted how easy the process was. Thank You so much Valley Ford. I love my new Explorer more

This was such a easy experience! We had been looking for a new car for some time now and were still undecided on the ""right "" car. We met our salesman ____ and he introduced himself. We asked him if we could look around for a while and he said sure, everyhting is unlocked so you can get into whatever we wanted. After a while of looking, my wife has lots of questions. Our salesperson answered all our questons and what he didnt know he actually went and looked up the answer! Usually the sales guy just makes something up on the spot, we really appreciated his honesty and willingness to get it right. We ended up getting a car that day and they even found us an extra rebate that we qualified for!! Was a great day and we got a great car, it even had Bluetooth! more

WORST DEALER EVER. I had a car shipped here for pick up; I have never been treated so badly. The ""Sales Manager"" lied to my face, kept me waiting in the lobby with my 15 month old son (no they were not busy) for over an hour and a half, telling his sales person that ""she can wait I am busy"". I was treated so bad that one of their own sales people came to me and apologized stating that they could not believe what I had been put through. I purchased this new car that I had custom built, and paid them $350 to ""deliver"" it to me. Their idea of delivering it to me was handing me the keys and saying ""read the owners manual"". I did not get anyone to show me how to use my car until my father-n-law, who sells Fords by the way, called them and set them straight. I intend to write a letter to the owner of the dealership and to Ford directly and I am floored at the way my husband and I were treated. Only reason I have not yet, is that I fear retaliation and there are problems with my new car that need to be fixed. But rest assured, normal maintenance will not be done at this dealership. I take all of my cars to another dealership, a GM dealership even though they are Fords as their service is bar none compared to this dealer. Even more surprising is that both this Ford dealer and the GM dealer I go to are owned by the same person!!! more

Hello, Everyone I just wanted to make a point about this dealership! I first thought I was getting a good deal when originally buying this mustang. I drove over 4 hours from the bay area. After the deal was done I asked the salesman ( X------ ) to get me a Oasis report. This is a report that ford keeps on all cars and trucks. After a week and a half on getting excuese's I decided to go to my local dealer and get a pull for myself. You would not beleive what was found on this car. Not only was this car damaged in shipping and was Repainted it had the transmission replaced, and ding damage on right rear quater and I was never told when buying this car! Any average person that i know would walk from a car like this. I was very hurt and upset about this and called the dealer stressing that i felt I had been ripped off. They directed me to the Manager ( X--------) after over a month of going back and fourth they told me sorry they can't do anything. I was asking for a good faith refund of 3,000 otherwise I didnt want this car. They decided to turn there back on a customer and rip someone off! Now thats shady. I have blanked the names as I am consulting with a lawyer on my next action against this dealership. So please do yourself a favor STAY AWAY FROM THIS DEALERSHIP! buyer beware! Cons: lied to me and never told me the truth that the car was damaged! before sale! Buyer beware more