From the first phone call at 7am the best Customer Service every, she was cheerful and said Luis would come out between 11 and 1 he arrived at 11:30 discussed issue with my and recommended a new heater, mine was 25 years old. Price was about what I expected, when he went to drain the heater a huge hole blew through the heater and water gushed, storage room has old carpet, I told him I live alone and am a Senior woman he took care of everything, Took out carpet,cleaned up storage room and disposed of carpet. Thank you Luis!! and Thank You KC...Wonderful doing business with caring and professional people!
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