Kass Management Svc Inc

Kass Management has been a great company to deal with. I have learned a great deal from them and know that they have my rental home in good hands. more

If I could give 0 stars, I would. This company bought the building I lived in halfway through my lease. When I told them I was planning on not renewing, they started scheduling viewings 3 months prior to when my lease was up. I sent a letter asking if there was any way possible they could scale back viewings, because I was nervous about so many people in and out of my apartment so frequently. They did not. One day, one of their agents let a man, who was standing outside of the building, in to see the apartment along with someone who had made an appointment. The agent had ZERO contact info, not even the name of this man, and let him in. My laptop was STOLEN during that viewing. Kass took no responsibility and I found out the agent who showed my apartment was a sophmore in college, who would be leaving Chicago to go back to school. I had to employ a lawyer to replace the laptop and Kass only ended up paying half for it. TERRIBLE company, incompetent staff, nightmare to deal with. more

Dealing with Kass is a breeze. They are very willing to help in any capacity and always do a great job when needed. They manage the property the same way I think I would if I had the time and was closer to the property. more

This management company has been my landlord for years. They don't bother me and fix things when I need them fixed. Really no complaints at all. more

Thanks so much for the fast response to all of my concerns. you guys maintain great communication and I appreciate that. more

I have continued to work with Kass Management because of the exceptional services provided. They treat me with respect each and every time I contact them with a need for my property. I feel that they have fair management fees too. more

I want to say that we have really loved the apartment and working with all of you. If there is any way for us to keep with your team, we definetly welcome the opportunity. We so appreciate the offer of a generous credit for the first month and hope that we can continue on with all of you, but a little farther north! more

Although I did not renew my lease (due to needing a larger home) I enjoyed the apartment and the management. On another note, because I needed a larger place to live in I turned to Kass Management to see if they had something available that would fit my needs. I had the pleasure of dealing with Kass for the last year and would love to continue with them. When you have a good apartment manager in Chicago you stick with them. more

I appreciate the great follow up from Kass Management. I work during the night, and Kass was kind enough to not disturb me during the day while I sleep, and instead was able to cater to my schedule to communicate with me. It means a lot as a tenant to have a good back and forth between property management. Past company's I have rented from would not even as so much as send a reply back. Thanks Kass! more

Kass Management deserves 5 stars! I have been renting a property managed by them for several years and they are truly wonderful. Professional, kind, and diligent with their work. more

You have been very prompt. You have always been courteous in dealing with me regarding every concern I have had and I very much appreciate it. The good relationship I have had with you is a big part of the reason I am choosing to stay in the apartment. more

When Kass offered to renew our lease, they were willing to meet me half way regarding the increase in rent. They quickly responded to all of my requests that I had over the past year. I look forward to another year with the team of Kass Management. more