Karen Radley Volkswagen

I was very happy with the overall experience purchasing a new Volkswagen for my family from this dealer. more

It was the best experience I've ever had in purchasing a new car. There was no pressure salemen; I was able to browse the lot in peace. When the salesman, (Bob), did come out he was easy going, friendly, informative, and waited for me to make up my mind on whether to proceed. I'll definitely tell all my friends about Karen Radley VW of Woodbridge. Oh, and I love my new Jetta. Thanks to all for making the experience so easy. more

Great buying experience. Friendly staff - willing to work with me on my trade and new vehicle price. I would definitely recommend this dealership, including sales consultant and sales manager, to friends and family. Wife loves her new VW. more

In the 35 years I have been driving, I have purchased approximately 10 cars at a dealership. Bob Stull is the best sales representative I have dealt with in any purchase. He's knowledgeable, friendly, and accommodating. He answered all of our questions and made this car buying experience special. He is a man who definitely enjoys his work and is very good at it. We never felt pressured and after test driving the car we came to see and deciding it wasn't for us, he immediately readied another car that we expressed interest in and eventually bought. Great job Bob! more

Jeff and the guys in the service bay went above and beyond to not only take care of my 20,000 mile service, but also a couple minor concerns of mine. I will not hesitate to bring my vehicle in for future service work, as I know that no other dealer can work with my hectic schedule and guarantee that they will have me in and out the same day, with no hiccups. more

We were delighted with the extraordinary service that you provided on taking such good care of our Acura. You can be assured that we will continue to be grateful customers. more

Good customer service is the basis for my loyalty which is why I continue to have my service work done at Radley. Darrell always works me in promptly when I have an emergency and the other gentleman also goes out of his way to make sure that I have a good experience. Please keep up the good work and continue to empower your people to take care of customers and make things right when ever possible. By doing so you will continue to be rewarded with loyal customers such as my self. more

It was a pleasure working with professionals like Sal and Mark in the purchase of my Jetta TDI Sportwagen. The whole purchase process was one of my better buying experiences in a long time. more

I have been, and continue to be, extremely pleased with the service at Karen Radleys. And I was again pleased with this visit as my car is always returned in good condition and clean. I will continue to recommend this dealership and service department. (I have purchased three vehicles at this dealership because I have been so pleased.) more

I decided to purchase an Acura, I owned a 07 TSX purchased at Montgomeryville Acura in PA, great people. Great service over all I was please, since that purchase I moved to VA and traded the Acura for a Volvo XC90 and them Total it. I had to replace it and since I loved my old Acura TSX I headed to my local dealer, Karen Radley. (Work and live in MCB Quantico) I was deciding between the TSX tech and TL (stdr) and they help decide, the sales manager said the TL is nice roomy and awesome car over all. But the TSX is that too and with the price of a TL you get a TSX tech with all the fun toys. After an easy talk they lowered the price to 28K, (brand new TSX tech!! I was really amazed :-| ) I was sold, the process was smooth and Melvin the salesman was excellent and took care of us. Ever since I stayed in contact with Melvin who has helped me get deals with detailing, accessories, and service. Yesterday I took my vehicle in because my brakes had a crank noise, the advisor told me I was about due for service and if I wanted to do it as well, so I agreed. Today he calls and says that my VA inspection was due as well so they took care of it, and since my brakes were making noise they replaced them, all at no cost. This is my 4th time visiting the service department and always being pleased. I own a BMW and previously a Volvo, and a Nissan; and even though Acura's dealerships have been my favorites, this one is the best one so far. I purchase and service my BMW at Fairfax and so far have had horrible experiences, same for Volvo and Nissan. Completely contrary from Karen Radley. I am even thinking of losing the Bimmer and getting a TL. If you want an Acura see Melvin at Karen Radley, and their service folk. This was the best buying experience I ever had. more

My husband and I recently purchased our first Acura (2011 MDX) from Radley Acura in woodbridge. We were very pleased with the friendliness and professionalism of the staff and the service we received. Our salesman "Henry", who is new to car business made his first sale ever when he sold us a new MDX; He SOLD the car! ...Henry is a great asset to the Karen Radley group and was very competent and knowledgable about the acuras; we are looking forward to purchasing more cars from Radley Acura in the future! more

The Karen Radley VW Team reaffirmed ALL the reasons I have driven nothing but VW products for the past 23 years! Darrell, my service adviser, explained all of the work required, went out of his way to get a part on the same day, and had my vehicle back to me before dinner that night. WOW! I have nothing but outrageously positive remarks to share about the Karen Radley VW Team. Thanks for another fantastic service visit. Looking forward to seeing you in 2011. more

I have been, and continue to be, extremely pleased with the service at Karen Radleys. And I was again pleased with this visit as my car is always returned in good condition and clean. I will continue to recommend this dealership and service department. (I have purchased three vehicles at this dealership because I have been so pleased.) more

This is the second car that Matt Yohey has done the finance paperwork for me. After this recent purchase my daughter and I ran into Matt at a local restaurant and he purchased our meal for us unbeknownst to me because he felt like we waited longer than he liked.. When I got the the register the cashier said the gentleman got it. Now that's taking care of your customer of course I contacted him the next day to express my thanks. My salesmen Clarence and Mallie were great as well and understood that I needed to sleep on my decision another night. more

Sal was amazing. I came to Karen Radley to look first and Sal helped me out then. He wasn't pressuring me to buy anything. I looked at other dealerships and didn't get the service that I received from Sal, even when he knew that I wasn't ready to buy a car that day. I decided to come back to buy from Sal because he was a great, personable salesman. I have also received service from Jeff on my previous car. He was great also. more