Since moving to Florida in June, (it is nearly November now) I have enjoyed weekly and biweekly trips into the Kangaroo's Pouch. They have a wonderful selection of children's clothing including footwear and an occasion selection of school uniforms. The Kangaroo's Pouch also has a fantastics selection of toys, books, games, baby gear, costumes, and party supplies. As a "consignment mommy" I have found the quality to be in the good to excellent range. Today was my first time consigning my own items at the Kangaroo's Pouch. The owner found none of my items acceptable for resale in her store. As a first time consigner in her establishment I was not offended by this. Mind you...everything I brought in had been laundered and laid flat directly from the dryer. Some items were half folded to prevent them from wrinkling in the storage containers I brought them into the store in. Although they were still all flat. Additionally, the three storage containers were sitting in my car, which had been running with the air-conditioner on for a period of time before I left my house. I have consigned many times prior to today and was very open and optimistic about the Kangaroo's Pouch. I have ALWAYS received great customer service from the owners husband when I've gone into the store. Dealing with his wife who claimed to be the "owner" was a completely different issue. Perhaps the owner would have preferred that my items be on hangers. I also had a fair amount of summer items to consign and it was my error that they are only accepting fall/winter clothing at this time. The clothing I brought in was also sitting in a cold car but it was not damp nor was it wet. Which she claimed it all was. She was also annoyed by the presentation of my clothing. It was not what she was saying about my items or my presentation of them that offended me. It was how she was speaking to me that COMPLETELY OFFENDED ME. The woman who "owns" the store was a horror show!
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