I wish there was a way for a half of a star, because Kanes Furniture on 4501 34TH ST. N. has the worst....the worst customer service I have ever experienced. We ordered a bed from them and the head board was back-ordered from the beginning and supposed to come in 2 weeks after the rest of the furniture. It then was back-ordered again for 2 more months. The problem is that they never even called to tell me this, so the week that I was expecting a call for the delivery, I finally called them to ask what was wrong. Then 2 months go by with our bed completely apart because we needed the headboard to put it together. Strike 1. Then we get the headboard and the bed is put together. One of the drawers stick (which I could live with) but then we find a crack on the headboard that had been glued over in a horrible attempt to ""fix"" it. Strike 2. So, we called to have a service man come to sand the drawer and stain it to fit so it didn't stick anymore (recommendation by the delivery guys) and also to see if they could at least properly fix the crack. We did not want to go through waiting another 2+ months for yet another delivery/headboard. So, here I am now, taking off half a day for the service guy to come by and get a call that he cannot be here until 5:30 pm when my time slot was supposed to be 2-5 pm. Strike 3. I have a second job to be at 6 pm. I can't do that, so I asked could they re-route the service guy to me next and push someone else back that had the 2-5 pm slot. They can't do that. Thanks. Thanks for everything Kanes. NEVER BUY FROM THIS PLACE IF YOU CARE ABOUT SERVICE.
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