Kalkstein, David, Md - David Kalkstein & Assoc

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3411 Silverside Rd Ste 102
Wilmington, DE 19810

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(302) 778-1288
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Best

Dr. Kalkstein is extremely knowledgable and up to dat on medications that treat Psyciatric Diagnoses. He is quite efficient and seems to care. In my experience, Dr. Kalkstein has ...

Worst

They never answer their phones and when you finally give up and leave a message your call is not returned until at least the next day. Usually the call is not returned at all.

Worst Customer Service Ever 10/21/2010

They never answer the phone in a timely manner, they take forever to return messages. I have waited well over my appointment time. I was in the office on one occasion and a person who had a later appointment time was taken first and apparently it was for medication, and I was left to sit and wait 30 minutes!! The staff is not friendly at all. The one lady sits behind the counter with a blue tooth attached to her ear, doing who knows what. She'll even talk to you and be on the phone at the same time. The office is very, dated, and dirty. Some of the chairs are tearing, and so filthy you almost are afraid to sit. The magazine selection is so ancient, and minimal selection is available. more
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Kalkstein Office in Delaware 2/22/2010

The staff rarely pick up the phone, and don't return calls promptly. The wait in the office for the appointed time is long because of triple bookings. The magazines are sparse and boring. The office is filthy. However, Dr. Kalkstein does give med samples. Other than that, nothing else to recommend except that it is close to my home. Pros: Dr. Kalkstein gives samples to save on Med costs Cons: Staff and Office Space more
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A terrific Psychiatrist 11/1/2009

Dr. Kalkstein is extremely knowledgable and up to dat on medications that treat Psyciatric Diagnoses. He is quite efficient and seems to care. In my experience, Dr. Kalkstein has been accurate, intuitive, mindful, and realistic! I think he is terrific! Pros: Dr. Kalkstein is a wonderful psychiatrist Cons: The wait to see Dr. Kalkstein is at times lengthy more
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The WORST Customer Service I've ever experienced at a doctor's office 12/12/2008

They never answer their phones and when you finally give up and leave a message your call is not returned until at least the next day. Usually the call is not returned at all. more
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Can't they just answer their phone? 3/10/2008

I've only been to him but once so far, but his office has called me numerous times in order to schedule and re-schedule. However, I can NEVER GET THEM TO ANSWER THE PHONES when you call. Godforbid you miss an appointment, you are assessed an $85.00 fee! Yup - $85.00 if you need to cancel and cannot give 24-48 hours notice. So don't let your car breakdown on your way there or get a call from your child's school and have to pick them up instead of going to an appointment. Pros: I'll get back to you on that Cons: Answer the GD phone! more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa
  • Neighborhoods: Highlands
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