Kalahari Resorts Sandusky

5 star prices for a 2-3 star property. One person working the front desk. We waited in line for 45 minutes. There is no a/c in any of the common areas so the sweat was dripping off us by the time we got to the room. The only positive part of our stay was the beds were comfortable and the housekeeping staff was very friendly. I can't say the same for management. This place was a total waste of time and money. The bathroom couldn't get any smaller. The rooms are in need of a makeover. The cheesiness factor is off the scale. There are so many destinations that offer so much more for so much less. more

They might be expensive, but they're worth it. All of the rooms are extremely luxurious, and the resort itself is full of great things including the water park. The water park alone could give any family more than enough entertainment, but Kalahari also has a gaming area, as well as several restaurants both inside the water park, and the resort itself. Going in the summer adds the bonus of the outside water park, and the adventure zone that is out there as well, which includes a zip line. more

TERRIBLE CUSOTOMER SERVICE..DROVE 6 HOURS FROM KENTUCKY..3 DAYS AND 2 NIGHTS AT THIS RESORT LEFT VERY UPSET..HALF THE WATERSLIDES WERE CLOSED..PROMISES TO REOPEN WERE NOT MET BEFORE LEAVING..FITNESS ROOM WAS CLOSED FOR REMODELING. THE GAME ROOM WAS UNDER CONSTRUCTION INCLUDING A DUCT TAPE CARPET JOB YOU HAD TO WALK THROUGH TO GET TO THE PARK..EARLY OPENING TO THE WATER PARK OFFERED TO GUESTS OF THE HOTEL LIMITED DUE TO POOR STAFFING AT THE WATER PARK. HAD TO COMPLAIN TO THE WATER PARK STAFFING MANAGER AFTER AN EMPOLOYEE YELLED AT MY 5 YEAR OLD DAUGHTER FOR NOT SLIDING A KIDDIE SLIDE SOON ENOUGH..SPENT AN HOUR COMPLAING TO SERVICE DESK AND ONE SERVICE DESK MANAGER WHO TOLD ME THE CEO JOSEF HAAS TOLD EVERYONE THAT NO FORM OF DISCOUNT OR REIMBURSEMENT WOULD BE ALLOWED. $800+ DOLLARS FOR OUR SUITE...SO MUCH FOR THIS HOTEL BEING IN THE HOSPITALITY BUSINESS. GO ANYWHERE BUT HERE..... more

This hotel is even better then the great wolf lodge. The water park is bigger and the rooms are nicer. But it does cost more. We were treated great and had a blast. more

I went there after prom. It was amazing. We just got the water park pass but it was still really good. I have no idea what the rooms are like because they cost way too much for a night. more