KIRKWOOD AUTO CTR

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4913 KIRKWOOD HWY
Wilmington, DE 19808

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(302) 304-8896
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Main categories:

Oil Change

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 385 )
( 204 )
( 7 )
( 8 )
( 1 )

Best

Not only does Kirkwood Auto do a great job taking care of my car, their service advisors always take lots of time to explain to me what they've done, what they've found and what I...

Worst

I've been here a few times now, and I like the level of service they provide - friendly, prompt and thorough. However, they are dealer-level expensive. My latest visit confirmed -...

Kirkwood Auto 3/29/2010

excellant staff and service more

Awesome 3/16/2010

I was having an issue with my ABS system. Kirkwood Auto was able to duplicate the issue and worked diligently to make sure the steps taken to resolve the issue were the most appropriate and cost effective. They treated me like a real customer. more

Comfortable 3/15/2010

There were times at previous service centers I'd walk away questioning if I'd just gotten ripped off because I was female. I don't feel that way here. That means alot. more

New back brakes 3/8/2010

I brought in my truck for preventative maintenance and was told new back breaks weren't necessary. Brian then told me I was at the 60k mark, so my differentials should be serviced. I agreed. more

job very well done and on time 3/7/2010

The work is completed efficiently and timely more

I am happy that the problems that had surfaced after repairs were made were, then, reslolved. 3/7/2010

Kirkwood Auto is a very responsive and customer friendly company. The front employees are friendly and thorough. more

Excellent 3/6/2010

Great svice in a timely manner with friendly knowledgeable people more

good 3/6/2010

Nice clean facility, with helpful people, although was not happy with the time it took to complete an oil change more

satisfied 3/6/2010

Prompt, thorough and will return again more

excellent 3/2/2010

The customer service at Kirkwood Auto is outstanding. The service explanation is clear and helpful and the work performed by the mechanics is well done. I have recommended several friends who are now customers. more

Complete 3/2/2010

Appreciate the honesty and quality of service more

Great 3/1/2010

I have been a customer for quite a few years. more

Battery Replacement 2/28/2010

Outstanding customer interaction, schedule accomodation and car service implementation. more

-=- 2/27/2010

=-=-=-=Please see the comments below for specifics about my recent experience. more

Replace fuel injector 2/27/2010

Kirkwood Auto Center has quality workmanship, a professional work staff that is well qualified to fix the problem, and a professional office staff,( most of whom could fix a car themselves) more

Great customer service 2/26/2010

The staff at Kirkwood Auto provide exceptional service. They ley you know when the work is finished and also inform you of reccomendations for future service WITH prices. They even washed the old snow and road salt off of our car when they did our oil change. more

wonderful 2/26/2010

I am always so pleased with my dealings with Kirkwood Auto. They advise me what items need to be done immediately and what items can wait to be completed on my car. I have such confidence in their work, I wouldn't think of going anywhere else. more

A Positive Experience 2/25/2010

The folks at Kirkwood Auto are friendly, helpful and very professional. Each of my visits has been positive and I am pleased with the quality of their service. more

4 3/4 Stars 2/25/2010

Service was professional, curtious and timely. I Loved the fact that when I left, my 05 "Hemi" ran like the day I bought it! more

Wonderful, Pleasant 2/25/2010

Every time that I deal with your team, they are very professional, dilgent, and helpful when talking "car" with me. I find that very refreshing. more
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Owner Message
  • At Kirkwood Auto Center, our clients are the focal point. We want to make sure that every person that steps into our facility is treated with warmth and transparency. We want to treat you like family, and this approach is why our AAA Approved facility has proudly served the community for over 40 years. We’ve also been recognized by the Reader’s Choice Awards for “Best Auto Repair and Tire Center” in Wilmington, Delaware! We offer a full suite of auto services, which are performed with high-quality components and tools, to all makes and models. This includes general repair, preventative maintenance, engine light diagnosis, brake repair, wheel alignment, transmission repair, and more! We offer the best payment plan in the industry, which includes no interest on all purchases over $199. We also have loaner cars and dedicated shuttle service so you can get to your destination while your vehicle is being serviced!

Additional information
  • Hours: Mon 07:00am-06:00pm, Tue 07:00am-06:00pm, Wed 07:00am-06:00pm, Thu 07:00am-06:00pm, Fri 07:00am-06:00pm
  • Payments: Master Card, Visa
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