I've been cycling in the Austin area for a few years. During the course of time, I was like the typical cyclist and shop-hopped - one shop for a fitting, another shop for a bike and component upgrades - all the while compromising on what I had received in terms of service and merchandise. The reason I used the term ""compromising"" is because prior to meeting Kevin Saunders of KGS Bikes in San Antonio, that is what everything was: a compromise for something that could have been the best of the best.\r
My first meeting with Kevin involved a comprehensive bike fitting - much more comprehensive than anything we have in the Austin area. Back aches, fatigue - these were my chronic symptoms before getting the right fit. To anyone who is considering cycling, I strongly advise you to book a precise fitting at KGS Bikes. It is well worth it - the one-on-one interaction, the analysis of riding habits and style, and most of all, the overall goal of improving your cycling experience.\r
I eventually invested in a new bike at KGS Bikes due to the quality of merchandise offered, and the exceptional level of service, as well. Kevin had been kind enough to loan me a new fork so that I can keep rolling through the season while the replacement was ordered and prepared - now that's looking out for your customer! Kevin even mentored me on proper riding techniques, exercises and how to maintain and fix my own bike. Most of the mentoring was done remotely to save me the trip from Austin to San Antonio. How would you get that from your LBS in Austin or anywhere for that matter? \r
I am now self-sustaining, and have grown in the various facets of cycling and overall health.\r
Kudos to Kevin Saunders at KGS Bikes. If you want someone to truly help you ensure that you have the best cycling experience without compromise, then see Kevin. The best merchandise, the best value and the best customer service - hence, the best rating on this review.
Pros: Outstanding service, personalization, and equipment
Cons: Makes you wonder what too you so long to discover KGS Bikes
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