I've been a customer 6 years and have never had a problem. Everytime I call, I get the answers I need. Never had an accident, but used tow service several times. I have recommended a number of friends and family and they've had similar experiences. Prior to being with KCAL, I didn't feel that I was taken care of, but now I feel taken care of. It's good to know that I'm dealing with professionals that care and that when I do need their help.
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