our furnace went out during the early evening in bitter cold weather. JIT was quick to respond sending their technician within a few hours. He (Guy) was very courteous and professional. Motor was defective, he was able to get it running for the night; a new motor was expedited by JIT and installed the next morning at a very reasonable price. We have been customers of JIT for several years and have been very satisfied with their technical support and responsiveness. Joe & Sue, Yorkville, IL
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