I personally do own a vw, I am making this comment from previous visits to J's. The shop is a small business, they have quality repairmen as well as the rest of the staff. I have had several repairs made in a timely manner. I myself, almost got into with the office gal as she was fighting me on the repair I was asking for. I thought I knew what it would take to fix my door handle on my Jetta, I insisted they fix it the way I wanted them to, they would not. I actually took my car somewhere else, they ended up being right. I later went back to them with egg on my face. I know that they only wanted to do right by me! I was so impressed & happy! They could have just took my money and did the repair, knowing it wasnt right & wouldnt last, but they didnt! I will forever be a customer!
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