Joni's Beach Rentals Inc

DON'T RENT FROM THIS CROOK SHE TAKES ADVANTAGE OF ""OUT OF TOWNERS"" BECAUSE SHE FEELS THAT OUR DISTANCE SEPERATES OUR BUSINESS. WE RIDE TO PANAMA CITY BEACH EVERY YEAR WITH, THIS YEAR BEING THE FIRST YEAR RENTING FROM THIS VERY RUDE PERSON (AND THE LAST). SHE ADVISED US WHEN WE BOOKED OUR ROOM THAT OUR DEPOSIT WOULD BE RETURNED 10 BUSINESS DAYS AFTER OUR STAY AND 3 WEEKS LATER WHEN NO DEPOSIT RETURNED. SHE WAS NOTIFIED ABOUT IT AND MADE UP SOME BS ABOUT BLEACH SPOTS IN THE CARPETS AND NEVER RETURNED OUR MONEY OR CALLS. HOWEVER WHEN SHE WAS REACHED BY US AND QUESTIONED BECAUSE WE DON'T EVEN USE BLEACH...LOL. SHE STATES ""IT HAS BEEN SEVERAL WEEKS AND HADN'T GOT TO THIS UNIT TO SEE IT FOR HERSELF (THIS IS NOW A MONTH AFTER OUR STAY AND WHO KNOWS HOW MANY OTHER PEOPLE HAVE STAYED IN THIS UNIT AFTER US)"". NEEDLESS TO SAY MY WIFE JUST CHECKED THE BETTER BUSINESS BUREAU AND FOUND 12 COMPLAINTS (SOON TO BE 13) FOR IMAGINE THAT...""KEEPING MONEY AND BEING RUDE"". SO MY WIFE CALLED HER BACK AND JONI HERSELF SCREAMED AT HER SEVERAL TIMES WHEN THE BBB ISSUE WAS ADDRESSED AND TOLD HER AGAIN THAT A CHECK WOULD BE ISSUED AND NOT TO CALL BACK (YES YA BELIEVE THAT) AND LATER EMAILED US WITH A UPS TRACKING NUMBER, BUT HAHA SHAME ON US AGAIN BECAUSE ITS NOT EVEN A VALID TRACKING NUMBER. I'M NOT REALLY SURE HOW OR WHY THIS CROOK DOES BUSINESS LIKE THIS IN FLORIDA BUT IT'S A SHAME THAT SHE KNOWINGLY F***'s PEOPLE LIKE THIS AND THEN THE RUDEST EVER. NOTE TO FUTURE RENTERS SHE'S A LYING CROOK, CHECK YOUR BBB AND THE ONLY REASON THIS SITE EVEN GIVES HER A RATING OF A 1 IS BECAUSE THERE ARE NO 0's. AGAIN BEWARE AND RESEARCH!!! more

My husband and I used Joni's to book a 2 night stay in Panama City. The condo had a fabulous layout and awesome location. The view was truly stunning! BUT...Joni's was an absolute nightmare to work with! I will NEVER, EVER book one of the properties they manage again. The TV and blinds were broken, but that was the least of our concerns. When my husband and I pulled our bed back at night, there was a large bodily fluid stain with visible residue on the sheets. It was disgusting and obvious that the sheets had never been cleaned from the last guest. We called Joni and I admit that it was a little late at night (10:15-ish). We were hoping that there was a second set of clean sheets in the condo, but to our surprise, Joni informed us that she had way too many properties to know anything about an individual property. She told us that she was sure that we were wrong and we should just sleep on the soiled sheets. Then, she told us to drive to the grocery store and buy detergent and wash the sheets ourselves. Joni never apologized for the unsanitary conditions and insisted that we were crazy. I realized it was late and never expected someone to come out that night, but I did expect a little common courtesy. I was scared to even mention that the TV was broken and when I did, she told me to look at it myself because if they had to send a maintenance person out, that she would charge the owners $50. She basically hung up on me so my husband and I searched for additional sheets. Luckily, we found another pair in a drawer and put them on the bed. Again, to our horror, there were more stains. This time it was many small blood stains. This was the most unsanitary conditions I've ever had to deal with. BUYER BEWARE! more