John F Dahl Plumbing Heating

My 87 year old mother called John Dahl about a clogged sink and got an estimate around $150. The plumber took 3 1/2 hours - replacing the p-trap & sink stopper and charged her roughly $550. Assuming the pipes needed to be replaced, it's NOT a 3 1/2 hour job. When I called the office to ask about the bill, I got a number of convoluted explanations - ""maybe the plumber needed to climb on the roof to snake out the drain though the vent pipe"" (he didn't) - and an increasingly rude and defensive attitude. It became clear that they had no valid explanation of why it took 3 1/2 hours to do a simple do-it-yourself repair job, nor were they willing to adjust the bill. I can only assume that the plumber was poorly trained and/or did not have the necessary parts on his truck to do the job quickly. Perhaps he felt an 87 year old woman living alone would not think to question a $550 bill... Pros: initially friendly Cons: overcharged for a simple job, unable to justify charges more

Dahl Plumbing installed a forced air system in our home. I told the technician that I smelled gas, and he said it was normal. So I had PG&E come out and by merely tapping on two of the flexible pipe connections, they fell apart. PG&E found a total of 3 gas leaks. Pros: initially friendly Cons: gas leaks, different registers used than promised, rude more

dahl plumbing was the best plumbers i have ever used. i had several other plumbers out to try to fix a faucet problem and they were unable to solve the problem. the gentleman from dahl was on time and was very professional and fixed the problem the first time out. Pros: on time, professional, fixed problem more

The Tech had the personality of a rock, and seemed to be a real unhappy person! Maybe got up on the wrong side of the bed. On top of that he left the job uncompleted, as he left the access panel off after he stated the job was complete and he has out the front door. Just not a professional job completed by an unhappy individual. Would of been nice if he might of said, ""Thank You"" for your business as he headed out the door. The icing on the Cake was when the Tech asked me how to remove the service panel! Well I gave him my free advice on how too and he was kind enough to not put the panel back, when he thought he was done. Pros: Fast Appointment, On Time Cons: Poor Attitude, Job not finished more