John Andrew Flooring, Inc.

My floors look terrible. They look ugly and using this company was a waste of money. John Andrews Wood Flooring is a rip off. He does not do quality work. He is cheap and does anything he can do to cut corners.\r \r Every step of the job was a fight, all issues that were discussed he ignored me .because he was already paid. I asked for the wide planks to be used. He put in a different size and threw my good wood away. No flooring was put under my stove or cabinets as asked for. All the food cooks on a slant. The floors were not sanded enough. they look hideous and need to be redone. \r There was a flood and he was pre paid by my lender. and took advantage of the situation. His workers whine about how overworked they are. They moved furniture and put a huge gouge in my office floor. He refused to fix it and blamed his friend who never touched the furniture.\r I am truly disappointed in the poor, horrible quality of the work that was done. more

I visited this company's reference customer and saw good results. They promised to do the job to my satisfaction and absolutely did not do so. I have dust, hair and sanding grit trapped under the polyurethane on at least half of the boards. They came out to try to make it better, and some of the dust and grit is gone, but they left semicircular sanding marks all over the place. When I showed the owner, John Andrew, he said that it is just a floor and that there is nothing wrong with it. We agreed to disagree, since I had to get back to living in my house. I've showed neighbors, who said that they would not be happy with the job either. That has already cost this company two jobs that he could have had. Additionally, for the carpet replacement, he quoted 255 square yards, while two other firms quoted 155 and 160 square yards. Do not do business with this company. more