Jim Jenkins Lawn & Garden Center

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1877 Painters Run Rd
Pittsburgh, PA 15241

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(412) 221-3070
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Can't understand how they stay in business with how they treat their customers! Purchased a very expensive shrub and was told by staff member it would grow here, and came with 1 ...

Editorial review from Citysearch 11/23/2013

Only shop here if you want the owner himself to actually call you scum...yes, that is correct...he actually called me scum. I purchased an inflatable lawn decoration for $90. At no time during the transaction did the cashier tell me that returns were only handled with store credit. Took the item back because I found it for $50 less at Walmart and the owner called me scum for shopping there. So, now I have a store credit to use at an overpriced, rude place of business. more

WORST CUSTOMER SERVICE - RUDE & UNKNOWLEDGEABLE RE: PLANTS 5/4/2011

Can't understand how they stay in business with how they treat their customers! Purchased a very expensive shrub and was told by staff member it would grow here, and came with 1 yr guarantee. Followed all directions for planting that came with it and it ended up dying. Took receipt back and told them what happened and was treated rudely by two separate managers, saying there's nothing they could do about. One said it shouldn't have been planted here. When I asked why they originally said it would grow here and came with planting instructions, they became even ruder and said it's not their problem! Would not replace, refund or even offer a discount. Don't shop here unless you like being treated poorly, like the Soup-Nazi on Seinfield!! more
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  • Neighborhoods: Scott Township
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