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Jesse Britt's Automotive

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828 N Valley Mills Dr
Waco, TX 76710

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(254) 741-6550
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Jesse Britt's Automotive - Waco, TX
Jesse Britt's Automotive - Waco, TX
Jesse Britt's Automotive - Waco, TX
Reviews
( 64 )
( 7 )
( 2 )
( 0 )
( 3 )

Best

Hello, I have wrote a negative review about Jesse Britt’s Automotive and the owner himself, Mr. Britt, has contacted me and he was appalled about how my situation was handled. Aft...

Worst

Had the truck towed to Jesse's on a Saturday, left specific call back number. They didn't call the right number so I didn't get the message until after they closed. I got there ea...

service and people 6/24/2015

always great service more

Hidden Fees and Stuff You Didnt Know 6/21/2015

Let me start with the $10 hazardous disposal fee. That is on every ticket according to the guy. So when they say 25 dollar oil change they mean 35 dollar oil change, but they don't tell you it is 35 dollars, that is just what they charge you. Which is crazy expensive for an oil change--people pay for waste oil, they refine it into real oil again. So deceptive charges. Next this is what happens to me: I want my power window fixed. They charge a diagnosis fee. They give me a firm price of "$279", I say okay. They call me back and say, no now we want $479. I say that is too much to install a $39 part. I take my car back with the window in pieces, but have to pay them $55 labor for ripping my door apart. I will get the part and do it myself, but am not happy because they were seriously overcharging me. I will get it the job done for $39 if they didn't lose any of the parts. Not $479. Not even close, that is crazy expensive for replacing a window regulator. I could have another door put on for less. By the way, I shocked the guys delicate ears when I said the hazardous disposal fee was bullshit, but it really is. Just added hidden profit on every bill this place prints. Very specifically you couldnt find the window clips for the 2001 Altima and told me I had to buy a 200 window to the the 14 clips. Not true: The 00 and 01 have the same window part; so the 00 clips work on the 01. Its a typo, that's all -- same clips from 95-2001 2002-2015 use different clips. I got this. more

Engine treatment to get rid of lifter noise ! 6/14/2015

Oil and Filter change , Quick.! And to got it done. more

honest business 6/7/2015

Fast service and everything that was done was explained. Very honest business more

Awesome every time 6/6/2015

Jesse Britt Automotive is always friendly fast and affordable.. Would redo to everyone. more

excellent 5 star rating 6/3/2015

I had a very pleasant experience,i would highly recommend to a friend more

Prompt and courteous service 5/29/2015

Job well done,after i level my sierra your re alignment and wheel balancing completed the work, thanks. more


Great people and service. 5/18/2015

Was promplty met and scheduled for an alignment. Watched the business from the waiting room being run like a well oiled machine. Was in and out much quicker than expected. Would recommend them to anyone. Looking forward to using them for service again. more

Great service 5/18/2015

Everyone is always friendly whenever I walk in there. The service is quick, even when they are busy, which is most of the time. more

Hardworking and truly desirous to do the best job 5/8/2015

Jesse and the whole crew are constantly willing and wanting to do the best job they can for every customer. They are basic good folks who give it their all everyday. more

Did not take ownership of their warranty 4/3/2015

I went in January to have my # 1 plug replaced they did an awesome job I thought. Only to find out 1 week later that my check engine light was back on. So I did let time go by because could just go back and forth up there. I pastor a church and also own a transportation business. I went back with my warranty Thursday 04-02-15 and Eric tells me " that it is not number 1 now it is number 7 spark plug. This is not true before I went back to Jessie Britts I had taken it to the Fird dealer ship and had a diagnostic done and it was number 1 they told me and gave me the print out. I then told Eric after he lied about it was just number 7 plug that at the Ford dealership it was number 1 he said we'll sometimes they lie to make you pay more, then said yea it was number 1 but number 7 was slightly missing as we and Jessie wanted to replace the other 7. This was crazy that they still did not replace number 1 that was under warranty and then charged me 39.00 for testing. If you are a member of Greater Love church I am recommending not doing any business with this type of company and anyone that rides with Care transportation I would encourage you not to do Buisness with this type of company. more

Very helpful and knowledgeable 4/1/2015

I have a high millage truck and thought I needed a front end alignment so I took it to Jesse Britt's. Long story short they put it on the alignment machine and it was fine, they could have changed me for an alignment and I would have never known the difference but they didn't. Thanks! more

The staff....Carol, Pops, Malcolm, and the mechanics.. 3/14/2015

Staff very knowledgeable and pleasant. more

Employees 3/7/2015

I worked in automotive for 16yrs before I swapped careers and it's hard to trust shops since I'm not in charge and know what's going on or who is working ony car but at Jesse Britts I am able to trust someone to work on my vehicles.... more
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Tune Ups*Brakes*Alignments*Computer Diagnostics*Oil Changes* A/C Service

Owner Message
  • Complete Automotive repair foreign and domestic. Computer Diognostics to oil changes, Brake service, abnd A/C service. WE want to be your one stop car service shop.

Additional information
  • Hours: Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 5:00 PM, Closed Sunday
  • Neighborhoods: Richland Hills
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