If you don't have VSP they'll give you the run around on insurance. First they tried to claim that they didn't think I had coverage (which of course I did), and now they are sitting on $100 of my money until their bi-monthly reimbursement. Then they told me after the fact that they don't bill anyone but VSP or Davis for contacts and glasses, which was exactly the opposite I was told at the front desk. Of course, their billing department just gives stock lines to cover their butt. \r
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Anyway, the doctors are good and everyone is friendly, but they are too characteristic of the medical industry which likes to conceal any out-of-pocket costs until after you are stuck. I liked Dr. Shelley but from now on I'm going to go somewhere else.
Pros: Competent doctors; nice building and parking
Cons: Employees mislead you about what insurance will cover; they add extras that up your out-of-pocket; slow service
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