The first 2 minutes already seemed troublesome. The front desk did not greet us as if we were just shopping. Only after we asked for a table did the waitress told us to wait for 10 minutes to be seated.\r
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After we were seated, we found the menu rather bland and boring. Nevertheless we ordered one tofu dish, one noodle and an appetizer (leek turnover). The noodle came within 10 minutes.\r
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But after I finished the noodle, my partner's dish was not served, not to mention the appetizer.\r
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30 minutes later, we asked again. The waitress assured us that the dish was prepared and about to be served. That was a lie, as we saw dishes were brought out to other tables.\r
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Another 5 minutes later, we asked whether we could at least have our appetizer. Then the waitress said the hot steam buns would be out in a minute. Wait, we did not even order that!\r
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After that, we were too angry to protest. We left a 20 dollar bill on the table. (The noodle costs only 6 dollars. It would cover everything we had ordered.) We walked out of the door and told the waitress this was unacceptably slow.\r
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Guess what? They are not slow after all. 1 minute later, one waiter ran outside after us and urged us to go back to pay our meal. We shouldn't have had to pay the service or food we did not consume, but we did leave a 20-dollar bill on the table. The greediness and the terrible service left us speechless.\r
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For anyone who wants authentic Chinese food, try Royal Sichuan, which is in the same plaza. The food is great and the service always satisfying.
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