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Jay's Automotive

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7383 Alameda Ave
El Paso, TX 79915

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(915) 778-0789
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Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Reviews
( 177 )
( 18 )
( 1 )
( 0 )
( 3 )

Best

Good Job!

Worst

Took my car for a diagnostic and they were charging me 7400$ to fix it "rough estimate." Which is ridiculous! And on my diagnostic paper they were not 100% sure what was wrong wit...

Great as usual.... 8/23/2017

Thank you again Rick and crew for great and prompt service. My daughter is happy with her car and I feel much more at ease knowing that it works properly now.......you know I'll be back. more
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Excellent service the staff is outstanding. 8/18/2017

Rick and mechanics give you excellent service more
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Service representative is approachable, expresses genuine concern, and demonstrates knowledge. 8/17/2017

As always, i was told and explained what needed to be done and given an approximate time. Work was done on time and to my satisfaction. more
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Awesome friendly and quick 8/14/2017

In and out and ready for my trip. more
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Service is great 8/11/2017

Rick and staff always ready to help more
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Great Service!! 7/27/2017

Highly recommend!!!! Everyone is very friendly. They performed the necessary tests and contacted us immediately of the problem. Work was done in a timely manner. Great communication. more
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Amazing service 7/24/2017

Great service. I highly recommend. Friendly,l experience. more
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great customer service 7/14/2017

As always Jays provided excellent customer service. I have never had issues with their work or their honoring a warranty they have provided. Hats off to the men at Jay's both the Lomaland and Alameda locations!! more
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Good service 7/11/2017

Good service, fast and done correctly more
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Inspection for my car 7/4/2017

As soon as I walked in, all staff was nice, friendly, and professional. they immediately alerted me that a light bulb was faulty on my car, and was taken care in no time. I appreciate the fast and friendly service of this establishment. more
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Comfortable Experience 6/29/2017

Friendly staff. I had no surprises or issues. I had a positive experience (as positive as a car repair can be) and would certainly use Jay's Automotive again. Thanks Rick! more
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Good but get can be better 6/24/2017

There was a lot of work to be done on my used truck I bought. Because of this there was some oversight of things they forgot to do in my truck. Nothing major but they also forgot to charge me for something they actually did. I appreciate them taking responsibility to finish working on my truck after I made them aware of it. I also like the new thing they implemented. I received pictures and a list of things that are good, soon-to-be serviced and what needs to be serviced now via email and text. I will be taking back my truck because the oil gauge needle sometimes just starts moving up and down rapidly. Also the cost is better than a dealership for sure for the work they did on my truck. more
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Always great service 6/11/2017

Always a good visit more
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Service is exceptional 6/5/2017

I am so pleased that I found this place. Not only was my car repaired promptly, but the service was exceptional. They went over and beyond customer service and really took a load off of me. It is rare to find this kind of service nowadays. more
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The friendly people plus the people that work there & work on the truck 6/4/2017

I like that they explain the problem & they fix it more
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Customer Service 6/3/2017

Jay's provides one of the best customer service experiences you will ever find at an automotive shop. The coffee machine makes the wait even more pleasant. Thanks. more
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Quick and very friendly 5/30/2017

I've only visited twice but both times the experience has always been extremely fast and pleasant more
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INSPECTION STICKER SERVICE. 5/27/2017

Fast and very efficient service. more
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Great work and lots of communication! 4/27/2017

Jay's Automotive got the job done very quickly and kept great communication with me throughout the process. Not only did they offer a great price for the part that my car needed and their labor but they also cleaned my car! I would definitely recommend this business to a friend. more
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Inspection 4/26/2017

Great service. more
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" A Mechanic You Can Trust"

Owner Message

  • We are a full service automotive maintenance and repair facility. We are committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality auto parts and offer a nationwide warranty on most repairs. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.

Additional information
  • Hours: Mon-Fri 8am-6pm, Sat 8am-3pm
  • Payments: Discover, Store Card, Master Card, PayPal, Visa, Discover, Store Card, Master Card, PayPal, Visa
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