Avoid the catering/delivery service for the Franklin Jason's Deli location ... although the food is fine (if it arrives) and the online ordering is quite convenient, I have yet to receive a catering order that was accurate. Today was my third - and last - experience with this Jason's deli location.\r
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I work for a large company in the Cool Springs area; my department usually has in-office lunch meetings once or twice a week. Jason's is BY FAR the worst for service. For example, when I called today to request that the part of the order that was forgotten be delivered, I was told ""we'll send it when we have someone available."" I received an incorrect order with a side of attitude for a mere $190.00 ... tasty!\r
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Perhaps the service when dining inside the Deli is better, but for me, the food is not nearly good enough to outshine the continual poor service and less than friendly attitude of the staff I have spoken with ... the delivery persons are the only exception - they have been quite courteous; unfortunately, they can't help me when the order is wrong from the store.\r
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I recommend you avoid Jason's Deli if you have any desire whatsoever for a correct order from friendly staff.
Pros: Convenient online order system; courteous delivery staff.
Cons: Everything else.
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