James Toyota in Flemington is a major rip off in America. I took my Toyota sequoia for 30k miles service and tires balance and rotations. They charged me over $970 for absolutely nothing. We were told that they had completed tire rotation balance and 30k service. After the service we found out that our car still had exactly the same steering wheel vibrations at around 60mph that we had before. We went back to the dealership and complained about the problem. They told us that they already had performed the service with tire rotation and balance. I took my car to another very reputable dealership and after inspection they told me that no service was performed. They even showed us documentary evidence that no balance and service was done. We checked prices of 30k service from several Toyota dealerships and the maximum service charge for the 30k service was around $500. On the other hand James Toyota stole our $1000 and did not even perform the basic service. They are a complete rip off and are engaged in fraudulent activities. I have documentary evidence to show if necessary. I have also complained to their customer service and Toyota, but nothing happened. My piece of advice to anyone is to stay away from James Toyota. I am also planning on sending my complaint to BBB.
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