James Devaney Fuel Co

Deceiving. When I switched to this company I was told that their rate would always be average price minus 10 cents per gallon. John Holmes, the person I talked to, even encouraged me to check the ""MA Department of Energy Resources"" website for current pricing and expect to billed 10 cents less than that per gallon. Then came the bills in the mail after each delivery... they were 43~56 cents per gallon more than average every time!! On the bills they offered a prompt payment discount but that didn't bring the price down by much. I talked to John Holmes a couple of times about this. He was very successful in dodging the subject each time. When I decided to discontinue as a customer he said I would have to pay about $200 additional per service contract to leave. The weather now is in the 70s and 80s. My heat doesn't come on but that doesn't stop them from scheduling to fill up my tank in the next few days. more

We have yet to have a hassle-free experience with them. They've charged us ridiculous fees (e.g. charging for a service call that had to happen because they switched our appointment and forgot to prime the tank when they came to fill) and are consistently rude when speaking on the phone. They consistently charge the top market rate as well. If you have them, SWITCH. If you don't, RUN. more