James Auto Ctr

They saved our bacon, we were moving. more

Thanks for the great work! more

Outstanding, Professional Service! more

I can't believe how rude these people are!!! I came there because I hear this guy on the radio every saturday morning. I thought he would know how to treat a customer. I was wrong! The woman at the counter was too busy brown nosing some other woman and wouldn't even recognize my exsistance. After waiting for her to finish her personal conversation, I asked her to help me. She looked down her nose at me and made some rude comments to me and told me to wait. I asked to see the guy on the radio and she said she was the owner and she would take care of me (rudely). \r \r Thinking I might have been wrong, I sat and waited for her. 20 minutes passes nothing. 30 minutes passes and nothing. Finally, after 40 minutes of waiting, she comes out and says, "Oh, you're still here??" I was FURIOUS! She knew I was out there and she ignored me THE WHOLE TIME. I can not believe the open discrimination the woman was protraying. I'm not talking about racial discrimination, I am black but I d more

I can't believe how rude these people are!!! I came there because I hear this guy on the radio every saturday morning. I thought he would know how to treat a customer. I was wrong! The woman at the counter was too busy brown nosing some other woman and wouldn't even recognize my exsistance. After waiting for her to finish her personal conversation, I asked her to help me. She looked down her nose at me and made some rude comments to me and told me to wait. I asked to see the guy on the radio and she said she was the owner and she would take care of me (rudely). \r \r Thinking I might have been wrong, I sat and waited for her. 20 minutes passes nothing. 30 minutes passes and nothing. Finally, after 40 minutes of waiting, she comes out and says, ""Oh, you're still here??"" I was FURIOUS! She knew I was out there and she ignored me THE WHOLE TIME. I can not believe the open discrimination the woman was protraying. I'm not talking about racial discrimination, I am black but I don't think it was racial. I think she sized me up and determined I wasn't worth her time. I left and will never return, I will tell everybody I know about how rude they were. more

Best place in town for car work. more

My car likes James Auto Center. more

I can count on James Auto Center. more

This shop is the best! more

James Auto helped me put my S-10 back on the road , when I was ready to send it to the junk yard. They worked with me to ensure I could depend on many more years of service. We have done business with James and Anna both ways and can depend on their fairness and professionalism. They have taken car repair to the next level. Check out their main web site and learn more. more

Thanks to you and your crew Please let Tim know the Chevy dealer (Tommy T.) verified his diagnosis of bad injectors, and I got it to them in time to take advantage of the warranty extension. Tim researched and found the service bulletin on the warranty extension, and made certain I knew about it. I had only ONE MORE DAY on the warranty when Tommy Thomas got the vehicle. Whew!! This saved me several thousand dollars. Needless to say, I am very pleased. This has solidified the partnership we have in keeping my 2001 Chevy P/U in top shape. Thanks to you and your crew more

I read the reviews and do my homework before posting. Read the reviews below closely. They are more like commercials than reviews. I have no question the reviews were either written by them or the customer was couched what to write.\r \r I called their shop and asked some basic questions. The rudeness was unparalleled. If their telephone manners is any indication of their shop performance, I would suggest you stay away. more

It amazes me how so many people can be entranced by the sounds of this snake charmer. He babbles his drool on the radio and the unsuspecting follow him to his lair for slaughter. I am speaking from personal experience. I?m not one to usually voice an opinion but somebody needs to sound the alarm about these guys! \r \r I took the trip through an extremely blighted section of town to go to his shop. I was literally afraid to get out of the car when I arrived. My daughter came to pick me up and I left my car there for a service. I received a telephone call about an hour later stating I needed $1,200 worth of work. I was floored. The vehicle wasn't 3 years old. How could it need $1,200 worth of work? I called my husband and he said to get an estimate of the things that were wrong and he would look it over. I declined the work and retrieve my vehicle paying for only what I authorized.\r \r I took the estimate back to my husband (BTW my husband is a Master Chief and knows somethi more

If you are having problems that are elusive to the automotive community, I suggest you stop in and chat with the folks at James Auto Center. They guarrantee that you will leave with a solution to your dilemma.....and I did just that. They are professional, courteous, and walk you through the problems and solutiions with a "hands on" tour of your vehicle. You do not wonder if you really had a problem, you see it in front of you, and seeing is beleiving. Price is in concert with the results. You save money in the long run when it is fixed correctly in the first place. \r \r "Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish." \r - John Quincy Adams more

I rate James Auto Ctr as 5 Stars +++++\r My 2001 Chrysler Town & Country minivan serves me well with gardening & assorted needs. I plan to keep it as long as possible. To do that requires regular maintenance (much less expensive than crisis management) My husband does 98% of that maintenance. Finding a place to diagnose & repair our 2 vehicles to his well placed, high standards, can be a concern. Our recent experience with James Auto Ctr. was A++. \r We will return for any future needs. Professional courtesy was as natural as it comes. James made no immediate assumption on what was needed. Even though he was right on his direction of first thought; he made a diagnosis based on asking very specific questions, test driving, with me along, to assertain my concerns; looked up specific required fluids to my van. Second test drive with me to know before leaving that the problem was solved. \r \r Had he not checked specifically for my van's requirements .. a mistake could happen. Chrysler stopp more

After a short ride, James had checked out all the problems . He did a diagnosis, list and cost and remarked ?we hope to have it done by Friday.? We left the car in their care on Wednesday morning. Sure enough, a call received and the car was ready without any price ?add-on?s. Another ride, and every ?problem? tested, no extra costs for a good, quick job. Thanks to all ! more

Over priced for the service. Smooth talkers and James is a good sales person because he can make you believe you need more services than you really do. Don't go there. more

He and his crew are snakes. They will rip you off the second they see you. The reviews below were written by him and his staff. Don't fall for it. He is a SNAKE!!!! more

James Auto Center folks are marvelous, first and foremost they listen, James takes a drive in the vehicle with you and by the time time we get back to the shop he usually knows what is wrong...can't get much better than that...and I have never had anyone in my 54 years of driving take a test drive with me!! Anna, Carrie and James all go that extra mile. I cannot say thank you more for all the help they have been to me. Sandra Smith more

It seems like all you hear these days is about bad business, well I'm going to share a very good experience I had recently with a local shop. It was just before Christmas break and I was taking my daughter to school. After I dropped her off my car starting running terribly erratic. I was on 11th street so I limped my car into James Auto Center, freaking out. You know, just before the holidays and already not needing another money problem. I'm thinking fuel pump,computer or any number of costly repairs. I spoke to the owner and he assured me that his technicians and his high end diagnostic equipment would be able to isolate the problem, in other words "No guesswork" I had errands to run before school let out, no problem, they loaned me a car and called me back a couple of hours later to tell me they had found a bad electrical sensor,OK I said, replace it with a new one. Not so easy, the part was not in stock, Now what? The master tech told me that they may be able to bypass the problem more