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Jacksonville Chrysler, Jeep, Dodge and Ram

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11101 Nursery Field Drive
Jacksonville, FL 32256

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(904) 493-0000
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Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Reviews
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( 2 )

Best

I did not buy my jeep wrangler from you but I was so impressed with your service depatment that I won't ever use anyone else again for sales or service. i would like to purchase o...

Worst

Most of these reviews seem to be about the service department. I am glad you guys had good experiences there. My experience was with sales and finance in buying a car, and I was...

short thank you 8/27/2010

Just a short thank you to Rob in service. He was able to help me solve a problem over the Ph on my commander. Saving me a dat and long trip. All other services at your dealer have been good. Thanks more
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satisfied with the service 8/26/2010

I was satisfied with the service and the experience was a good one. I've dealt with a lot of different dealerships over the years and I have to say that this was a good experience. more
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Great Service 8/23/2010

I have had many not pleasant dealings with another local dealership's service department recently with an issue on my Toyota, and cannot tell you how refreshing it was to have great service more
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Courtesy 8/20/2010

Thank you for the excellent customer service you provided in resolving my concerns. Your courtesy and attention were outstanding and made me feel entirely comfortable with continuing to bring my van in for service and repairs. JCJD is fortunate to have you on its staff. more
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professional 8/19/2010

Tom Locke, service advisor, was very professional and thorough in explaining repairs. Excellent customer interaction. more
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above and beyond 8/16/2010

I want to thank you for getting the locks in my Dodge Durango fixed, I really appreciate it and it means alot that you cared enough for myself as a customer to go above and beyond, that really means a lot to my whole family and we feel safer now. more
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efficient 8/5/2010

I have to let you know that I was at your dealership 2 separate times on Saturday to have the oil changed on each of our vehicles. I was really pleased with my overall experience. I was greeted promptly and in a friendly manner. I had different service writers each time and both were efficient and were sincere in their mannerisms. I hung out in the quiet area with the computers and this time I was able to get on to many more websites so my time at your dealership was enjoyable. I also had a question about the video player in my car and a young man named Daniel took the time to try to help. I think that it will require a follow-up visit but he did take the time to see if it was possibly just an error that I was making. When I returned to the vehicles each time there was no dirt or oil or smudgy hand prints anywhere. more
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very professional 8/2/2010

Please forward this to either the dealership manager or the owner. I recently loss the key to my sons 2009 Jeep Commander. After calling a number of dealerships I called yours. I spoke with a young man named Chris who ordered me a new one. When it came in he called me to let me know. I called the service dept and spoke with a lady named Christy. My son ( Mark) took the Jeep into the shop and had it programmed. Because of these two employees my next Jeep will be from Jax. Chrysler Jeep. We own two now. They are both trained very well and are very professional. The are a pleasure to talk with. Not only was I pleased with the service I received, my son was very impressed with the dealership when he went in. I want to thank you for having these two employees. If they are an example of the employees you hire I would say your dealership is doing well. Thank you again for the service I recieved. Oh, by the way I live in Starke and yes we do have a Jeep dealer here. more
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friendly and curteous 7/29/2010

Jacksonville CJD is my dealership and the only dealership in the area I will ever use for Service or New car purchase. Your staff has been "Always, Friendly and Courteous for me!" My only problem is I was suprised it cost $29.95 + tax to get my tire repaired. But, that is Ok now. more
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Very Pleased 7/27/2010

Thank You Billy was great I am very pleased with his work my car is like new. Please pass on to him how much I appreciate his efforts more
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professinoal service 7/26/2010

Thank you for professional service at Jacksonville Chrysler Jeep Dodge! more
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outstanding 7/22/2010

My experience was outstanding. My service was completed quickly.I also obtained an estimate from the body shop while I was waiting. The woman at the front desk in the body shop should be applauded for her great customer service skills. (I failed to get her name but she had blonde curly hair) She was pleasant, professional, & friendly. It seemed like she truly enjoyed her job.Last but not least, the free manicure was a big bonus. Thank you! more
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Terrific Staff 7/20/2010

I want to compliment your service dept., especially service advisor Christy.Even though it took longer to repair the trans on my Jeep Grand Chereokee,your staff was terrific at keeping me advised. I cannot say the same for the Customer Assistance Group in Utah. They were unresponsive to the many phone calls I made regarding a rental car and then proceeded to tell me they would not cover the full cost of the rental. I have written a formal complaint to your CEO in Auburn Hills and advised him of the total lack of service from his "customer assistance group". But you are to be congratulated on having such good professionals in your fine dealer ship. more
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fast and curteous 7/19/2010

Found parts for me fast and courteous more
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pleasent 7/13/2010

The check out experience was very pleasant more
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courteous! 7/9/2010

Ashleigh Higginbotham was fast and courteous while processing our payment. more
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Great Service 7/8/2010

This was our first visit to your dealership and after we received such great service there we decided to use your service department to repair the brake issues David's truck was having.  Previously we had been using Brakes for Less and Jiffy Lube for services with less than stellar results.  We could not have been more pleased with the service provided by Thomas Locke.  He was friendly, professional, and made David feel completely comfortable.  He made sure David got to work on time, as well more
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  • Hours: Mon-Fri 9am-5pm
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  • Neighborhoods: Deerwood, Southeast
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