Jack's Carpet-Sugar Land

Jacks Carpet in Sugar Land installed carpet in our house about 2 months ago There was a total of five rooms, 2 baths and a hall. We dealt with the Manager, Mr. Sam Moreno who was very helpful and had very good ideas. It was a pleasant experience.\r The two men who installed the carpet did a great job and the carpet looks very good. I can't remember their names, but if I ever need carpet again, I would ask for them \r I would recommend Jacks Carpet in Sugar Land and recommend the two men who installed the carpet more

We had wood taken up and porcelain tile put down. Also, we put new carpet on the stairs. I couldn't be more pleased with the work these folks did. The installers showed up and worked tirelessly until the job was done. I worked directly with the manager, and he was easy to work with and very professional . We are very pleased with our experience. more

I went with my mom to get new carpeting at her house and we had a GREAT experience. They treated us super well at the store. We came in and were not greeted immediately but pretty much as soon as we started having a few questions they came right up to us. We liked not being smothered by a salesperson. Installation the next week was great. I wasn't at my mom's house for the whole thing but for what I was it was great. My dad and her said that they did a great job and were pretty quick about it. They don't really do the internet thing but I really felt they deserved a positive review. Totally recommend. But don't go off my suggestion go and try for yourself! more

Today I contacted Jack's carpet in Sugar Land about a section of carpet they installed about 5 months ago that again has come up again.This is my 3rd contact about this issue. I used Jones Carpet 1 about 10 years and I never had any issues with their installations. I will never consider Jack's Carpet in Sugar Land for any kind of flooring again. This has been very disappointing experience. more

I was referred to the Sugar Land store by a relative with a suggestion to use a different sales representative than they did. That should have been my first clue to go to another store. Upon entering the store one sales person greeted us about halfway in while the other sat with his feet propped up on the desk ask he fiddled with his phone. The sales rep that greeted us was very knowledgeable and gave us space to view the products. We agreed on a style and color of laminate then a time to get the room measured. I first wanted three rooms done but then changed my mind and did only one and decided to go back if I liked the service and the job. Pros: Great selection and installers Cons: Sales people at the store could careless more