If you are a regular here, they will get to know you quickly, know what you like and dislike, and bend over backwards for you (within reason!). The food is always good (the lunch box is a real treat); the bibimbop is the best I've had in the Boston area, and the scallion pancake is to die for. Keep an eye out for their maki specials (Godzilla and Shocking...awesome!). It can be a bit hectic during the summer, especially towards the end of the week, so patience (or going there prior to being murderously hungry) is advised. They are reasonably priced (haven't raised their prices in 5 years!) and a great spot for a low-key dinner. Definitely try the Mochi ice cream.
Pros: great food, great smiles
Cons: sometimes loud, sometimes slow/long wait
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