Jeni Carrier, the owner of J & L Management is very unprofessional, abrasive, and difficult to talk to. It is amazing that she is in a business that seemingly requires soft skills, which she simply does not possess. My wife and I moved into an apartment that she manages and we have been regretting it on many occasions. Whenever a problem with the building association arises she has a tendency to avoid dealing with it and passes the buck to the association president. When my wife and I were on the market for a new rental apartment, we visited the place we are at, which due to frugality was not cleaned, but Jeni took her shoes off pretending as though it was clean and her white socks got black on the bottom immediately. Of course we had to thoroughly clean the place ourselves before moving in. Knowing her though, I bet that she will expect us to clean the place prior to moving out if we want our deposit back. In addition, our mint-condition AC unit was thrown out by her handy man, because we stored it in the laundry room and she offered us a $100 (which did not cover the cost of a new one), only after I cited that such action was illegal according to MN tenant statute. There are many other situations when she has failed to do her job professionally. If you are an easy-going person who wants to be left alone and treated professionally, then stay away from properties that Jeni and J and L Management ""takes care of.""
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