My husband, our 5-year-old son and I had just put in our dinner order when my husband excused himself to go the rest room. My son expressed that he was hungry and so I took out a small baggie of, as it happens, organic snack to tide him over until the meal arrived. A woman, who may have been the manager, came over and stared at the bag as if I had put a pile of dung onto the table. When I asked her if there was a problem, she stated that they never, ever permit outside food into the restaurant. My son looked like he was about to cry and I asked her to explain this to him. She stated that I was the adult and then continued to say that they were a full service restaurant with a children?s menu. I explained to her that we were aware of that and had in fact ordered a meal for him from that menu but my son was hungry now and the snack was to tide him over until the meal arrived. At that point she abruptly walked off. My husband returned and then the women who had seated us approached our table, telling us that she had been instructed to continue to take up the issue. At this point my son was in tears and we decided to leave. Our family is from NYC and we dine out quite frequently and in finer establishments than this one. No one has ever objected to an outside snack given to a small child while waiting to be served. I also need to add that throughout the exchange, the staff at ION never offered to bring a piece of bread or something else to the table to ease the situation. We really felt that they did not want us there. We did have a lovely dinner that night at another establishment a few blocks away on Main Street. However, it has taken several days to convince my sensitive child that he didn't do anything wrong. (5/23/08)
Cons: not kid friendly
more