In last night's downpour, I hit a curb and busted two of my tires. I called AAA and they dispatched a tow truck from Island Towing. The tow truck operator, named Cliff, was very helpful and professional throughout the entire process. I asked him to advise me since I feared I had bent the rims. He agreed that it would be okay to tow my car to Sam's Club. He assured me he'd pull the car near the Tire Service area so as to have my car close and not further compromise the rims. He even called me to let me know that Sam's does not have a key drop box and to make sure I had an extra set of keys before locking my keys in my car. I am happy to report that my car and I are safe. It was just a good feeling having someone so thoughtful, professional, and helpful in my time of need. I hope I don't have to call a towing service again, but if I do, it will be Island Towing!
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