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Interstate Auto Care

id: 29720776
marker

526 E 14 Mile Rd
Madison Heights, MI 48071

marker
(248) 307-1200
Incorrect info? Correct your listing
Reviews
( 65 )
( 9 )
( 1 )
( 0 )
( 1 )

Best

Bill and his team are true professionals. I am happy to have found them. Now I have stopped going to the dealership for service. Best wishes to the team!

Worst

Took my car in for a courtesy oil change as my previous experience with Interstate was less than pleasent. The technician noted that the two drivers side tires had sidewall bulges...

Very professional!! 1/10/2015

Bill and his team are true professionals. I am happy to have found them. Now I have stopped going to the dealership for service. Best wishes to the team! more

Intelligent, friendly, insightful and accommodating. 1/9/2015

Intelligent, friendly, insightful and accommodating. more

Excellent customer service 12/3/2014

These guys give you the straight scoop and do there very best to give you the best result possible. Highly recommended more

Keeps my 10 y.o. VUE running smothly 11/29/2014

I've been working with Bill Nahlu since 2004 when his team serviced my first Saturn SE. Over time my then spanking new VUE became a 10 y.o. relic. Bill's team has been servicing the car for a long time, and it as runs smoothly as ever. They also serviced other domestic cars I had with their usual courteous and well-executed service. On top of all the outstanding technical work, Bill is a philosopher. If you stop by you are certain to have some enticing discussion about life, science, or the arts. Highly recommended! more

SIMPLY AWESOME 11/21/2014

I don't have words to describe how awesome the service was. But I will genuinely try. So, it was around 7:45 pm on 11/19/14 (the first day of major snow fall in metro Detroit). I had a flat tire. I took the tire to Costco and they said that they could not repair it because the rim was bent. So, they said go to a tire shop. They gave me your business card. While driving home, I thought let's call this place. To my surprise, Bill answered and he said that I could drop the tire by. So, I drove to this place and I was there by around 8 pm. Bill saw the tire and said that it will be ready the next day by 10 a.m or so. I said OK; I will pick it up later in the evening on 11/20/14. He said that the business closes at 6 pm. Somehow or the other, during our conversation, it came out that I work downriver and Bill said that be extremely cautious while driving with the spare tire, but immediately, an inner voice within him said that NO, let's do it tonite. He politely asked me do I have an hour? I was pleasantly surprised and I said yes, I have an hour. I thought that first of all, the shop closes at 6pm and now we are somewhere around 8:10 pm and Bill is saying that it will be ready within 1 hour. And yes, he called me at 8:48 pm and said that the tire is ready and it was. I was home by 9:30 pm. If I have to analyze this situation, all I can say, is that HUMANITY is still alive. Real heroes are not only on the big screens, or major sports events but they are present amongst our neighborhood Bill or Joe or any name. To serve selflessly is the object of human life and I truly got the feeling that Interstate Auto Care is a representation of that. Just from this selfless service, I feel very confident that this place will NOT overcharge or scam a customer for some instant unnecessary profit. I truly feel that this place can be a role model for businesses in general. Best wishes. Ashish more

Friendly staff- Timely 10/20/2014

I was given a recommendation to go to Interstate for my wheel alignment. I was in and out within an hour. The representative went over the service involved and the paperwork. more

Great service 9/11/2014

Great service and fair prices. They only fix what's needed and don't try to sell you stuff you don't need. more

Great Service 9/7/2014

Interstate Auto Care services is great. They will even offer to take you home when you're vehicle is in service. Also I usually get my vehicle back on the same day. more

time and cost efficient with great expertise and courtesy 8/8/2014

time and cost efficient with great expertise and courtesy# more

Honesty....Honesty...Honesty and Knowledgeable 8/2/2014

Bill is THE person I trust with any of our vehicles. I have had many opportunities to work with others but again I say, without hesitation...Bill is THE person I trust and believe to handle the repairs if my vehicles honestly! more

Just an oil change 7/27/2014

This place is my number one place to go for car repair. Friendly, courtise, an good work. more

Mach 1 Alignment 7/1/2014

They keep you informed on what is needed & what will be needed in the future. And keep you updated on the status of your car. But they do seem to be under staffed on the times I was in for service,only 2 people working on those times but was able to get my auto right in for my alignment on this visit & TOOK GREAT CARE OF MY CAR! more

Great Service 6/19/2014

When I turn my vehicle in for service I usually get it back the same day 90 percent of the time. more

Saved by Interstate! 6/18/2014

We were in a real pickle with some ugly front end damage. The professionals at Interstate worked hard to restore the Saturn. As always, they did a great job for a great price. more

Competent and friendly customer service 5/29/2014

the staff was absolutely wonderfully helpful. They explained with 8 diagram exactly what the problem was and what they did at a very reasonable price. Not only that, they were even kind enough to accept an emergency fax for me. I AM endorsing your business to all my friends! Thank you! more

emergency servicing car without appointment 5/26/2014

It was so appreciated to have my car serviced without an appointment on my way to work. Honest, good services. more

Thorough! 5/15/2014

Very pleased with work done and customer service. Presenting concern addressed and full inspection completed to make certain there was no underlying issue. Employees friendly and professional. more

Great! 5/10/2014

Trustworthy, Quick, Great Prices and People! more

Wow! 4/17/2014

Took my car in for a courtesy oil change as my previous experience with Interstate was less than pleasent. The technician noted that the two drivers side tires had sidewall bulges from a pot hole. He proceeded to circle the bulges with a yellow paint marker. This is where things went south. The paint wasn't dry when the vehicle was moved and I now have yellow paint speckles on the side of my green Jaguar. Nice play. more

Honest, quick, kind, affordable and accurate. 3/29/2014

Bill and his team have the perfect combination. They take excellent care of me and everyone I send them. The best of the best. more
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