Instant Imprints of Redmond

Do not be fooled by the big talk and fake smiles this place puts on. It's all smoke and mirrors. I've been a long time customer and I can say with complete honestly and confidence that they have messed up just about ever project they've worked on for me. It's almost always late. When I call they have lots of good excuses and the owner has a way of making you believe he's trying really hard. When I finally get the product it's usually not printed right or the quality is sloppy. I've given them too many chances, at some point it really doesn't matter what the excuse of the day is what it comes down to is this company lacks the skill to get a simple job done right and on time. You'd be better served by an online company that actually knows how to print and embroider. Just my experience - I'm sure there are a few people out there that received a quality product on time, but I would agree with the other review on this board, I don't see how this company can survive. more

We have had the pleasure of working with John James and staff from Instant Imprints for four tournament seasons now. Instant Imprints has been an invaluable partner, both complementing our tournament apparel with custom embellishing, as well as providing turn-key offering to our Select tournament. John and staff have been extremely reliable, timely, and provided well-planned service. I would not hesitate to recommend Instant Imprints to handle your tournament apparel nees. Director of Operations more

I just got my rush order from Instant Imprints. They got the job done sooner than I thought they would. This company lives up to their name. They were great! more

Instant Imprints should hire knowledgeable help, or at best give them training in how to deal with the public. Four times I attempted to do business with them and only once did they meet my expectation for courtesy, knowledge, price and turnaround time. Some of there major problems are: • Un-knowledgeable help. • They always say they are to busy and will call you back. • They never call you back when they say. • They act as if they are kings when the actual true king is the customer. • They are arrogant, rude and inconsiderate. I truly believe this company will be another failure very soon if they don’t change there attitudes and start listening to the customer needs. more